Writer:	Brenda Hampton
Director:	Les Sheldon
Star:	Stephen Collins (Reverend Eric Camden),  Barry Watson (Dr. Matt Camden),  Beverley Mitchell (Lucy Camden-Kinkirk),  Mackenzie Rosman (Ruthie Camden),  Catherine Hicks (Annie Camden),  Jessica Biel (Mary Camden-Rivera),  David Gallagher (Simon Camden)
Recurring Role:	Keith Mackechnie (Dr. Peterson)
Guest Star:	Kenneth Tigar (Mr. Smith),  Wylie Small (Store Owner),  Shelley Robertson (Harriet Fields),  Gary Leroi Gray (Clarence Fields),  Nils Larsen (Leonard),  Carolyn Lawrence (Operator),  George C. Simms (Jim),  Sha Bennett (Nurse)

In Germany this episode is known as, "Requests and Thanks", translated. (edit)

Annie: (angry because the store owner won't let her return a poor quality sweater without a receipt) I'm just trying to return a sweater.
Store Owner: You're just trying to create a disturbance.
Annie: A disturbance? You want a disturbance? I'll give you a disturbance! What ever happened to common decency? What ever happened to service and a simple thank you for shopping here? What ever happened to the store standing behind the merchandise that it sells? What ever happened to truth, justice, and the American store taking returns?
Store Owner: I'll tell you what happened. People started shoplifting and then returning things for cash, or buying things, wearing them, and returning them for no reason! Profits started coming down, and insurance rates started going up, so shop owners had to start looking for merchandise with a higher mark-up. What do you want from a twelve dollar sweater? What ever happened to "You get what you pay for"? If the manufacturer doesn't stand up for the merchandise, then why should I get stuck? I've got kids to feed too, you know! That's what happened to this American store taking returns! (edit) Annie: Happy you may be excused, your manners are impecable.
: After watching all of you at lunch yesterday I think it's time to remind you that manners are important. I think you should start by being more polite and considerate. And you should start by saying 'please' and 'thank you'.
Matt: What's next, good citizenship?
Mary: How about good grooming?
Annie: Laugh if you want, but fair warning, I'm going on a good manners binge.
Ruthie: Are we going with you?
Annie: Oh, yes.
Eric: Where are we going?
Matt: To a place where we've been many times before. (edit)

Manager: (to Eric) You're a nice guy, but a nosy guy. (edit)

When Eric is talking to Mr. Smith on the phone he is on a cell phone. I thought that none of the Camden's have cell phones. (edit)

This episode does not have any allusions. Add some now!