A severe blizzard leaves the ER utterly devoid of patients, leaving the staff free to goof off. In the middle of their fun, a call comes from dispatch, informing them of a 40-car pile-up with dozens of casualties. The ER goes from being deserted to capacity as all surgeons are called in. Bob surprises everyone when she makes a quick, life-saving decision. A new doctor, Angela Hicks, arrives with perfect timing. Doug and Linda return from the Caribbean just as Carol makes a surprise announcement.