Little Jessie Graver (Jadin Gould) doesn't know it yet, but she's about to have the worst birthday a kid can have. Sure, she's received a neat present - her first cell phone - but later that night, her mother Sara (Jodi Thelen) will fall into a coma when a live electrical cable falls into the pool. She's taken off life support, and eight years later, Jessie (now played by Julie Carlson) is a sullen teenager who wants nothing to do with her father (Toby Huss), spending her time hanging out with her friend Damon (Johnny Pacar) and his girlfriend Mia (Brooke Vallone). While going through some of her old things, she finds that old phone, never used, and on a whim calls her old home phone number. A little girl answers, and she and Jessie seem to have a lot in common.