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In 1986 & 1988, Jess was nominated for a Soap Opera Digest Award in the category of Outstanding Actress in a Leading Role: Daytime for her role in the television show Capitol.
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Jess studied at the Toronto Workshop Productions' Repertory Theater.
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In 1989, Jess was nominated for a Soap Opera Digest Award in the category of Outstanding Villianess: Daytime for her role as Jill Abbott on The Young and the Restless.
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Jess has brown hair and brown eyes.
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Jess is married to John W James, a renowned grief recovery authority and co-author of the best seller The Grief Recovery Handbook. Jess donates her time to the Grief Recovery Help Line.
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Jess stands at 5 feet 7 inches or 1.70 millimeters.
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Even though three other people have played Jill Abbott she is the only one to win an Emmy for the role.
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Jess has been married to John W. James since 1980. They have had one son named Cole and a daughter named Allison.