Airline (2004)

Season 1 Episode 22

Excess Baggage 2

0
Aired Monday 10:00 PM Jun 07, 2004 on A&E
5.0
out of 10
User Rating
9 votes

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Episode Summary

EDIT
Excess Baggage 2
AIRED:
Storyline 1 Southwest employee Steve Ramirez recounts the day he has to deny boarding to a musician who has spent too much time at the bar and is slurring profanity. Storyline 2 How does Anita Herbert, the calm and classy easyJet manager, handle an angry mom who arrives with her two sons twenty minutes before push-time and is demanding to get on the flight? Storyline 3 Supervisor Colleen Bragiel is called in to diffuse the situation when an angry passenger has missed his flight to Houston because he left the security area to smoke a cigarette.moreless

Who was the Episode MVP ?

Michael Carr

Michael Carr

Himself/Customer Service Supervisor (LAX)

Anita Herbert

Anita Herbert

Herself/Customer Service Supervisor (Midway)

Colleen Bragiel

Colleen Bragiel

Herself/Customer Service Manager (Midway)

Denise Brown-Bess

Denise Brown-Bess

Herself/Customer Service Supervisor (Midway)

Steve Ramirez

Steve Ramirez

Himself/Customer Service Supervisor (LAX)

Susie Boersma

Susie Boersma

Herself/Customer Service Supervisor (LAX)

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