Airline (2004)

Season 1 Episode 20

Excess Baggage 3

0
Aired Monday 10:00 PM Jun 14, 2004 on A&E
10.0
out of 10
User Rating
4 votes

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Episode Summary

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Excess Baggage 3
AIRED:
Storyline 1 Southwest staff members recall the day Supervisor Mike Carr went above and beyond the call of duty to assist an elderly woman and her incontinent husband. Fearing that they would not make their flight to Alburquerque, the helpless woman was in distress until Mike came to the rescue and reassured her that he would do everything humanly possible to help them. Storyline 2 You don't leave a man behind---this was the core belief of Frank, a U.S. Army soldier just returning from Kuwait with his battle-buddy Adam. Unfortunately, they were separated at the airport and Adam has been missing for at least three hours. Frank is determined and on a mission to find his buddy and ensure that he makes his flight home. Storyline 3 At Chicago Midway, Supervisor Colleen Bragiel is called to the gate because a very irate customer who has missed his flight is behaving aggressively towards the agents.moreless

Who was the Episode MVP ?

Michael Carr

Michael Carr

Himself/Customer Service Supervisor (LAX)

Anita Herbert

Anita Herbert

Herself/Customer Service Supervisor (Midway)

Colleen Bragiel

Colleen Bragiel

Herself/Customer Service Manager (Midway)

Denise Brown-Bess

Denise Brown-Bess

Herself/Customer Service Supervisor (Midway)

Steve Ramirez

Steve Ramirez

Himself/Customer Service Supervisor (LAX)

Susie Boersma

Susie Boersma

Herself/Customer Service Supervisor (LAX)

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