I think the only part which made me shocked and sad was when they suddenly fired Rachel because her interview was bad, although that's understandable. I think what really frustrated me was that they fired Courtney instead of Bianca. First of all, Courtney complained only that one time when she felt the shoes were distracting her photo shoot. Bianca has complained from Day 1, and she doesn't even have a valid reason why she does that. If she didn't want blond hair or a wig, she shouldn't have shaved her head before joining this show! Also, the photo of Bianca with the horse came out really ugly and even the judges knew that. Bianca is now my least favorite person on the show, and I hope she gets thrown out soon!
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