When the staff of the Ladies' and Gents' departments don't participate in a strike, relations between them and the rest of the store's employees become understandably bitter. In order to improve the mood, the staff presents a life-size Punch and Judy show for the other employees' children.
Mr. Goldberg runs an agency to get the staff better jobs. After Captain Peacock and Mr. Rumbold become aware of this, Mr. Humphries and Mrs. Slocombe are given raises, and decide to stay with the store.
The standard of the canteen food of Grace Brothers is rapidly going from bad to worse. After confronting the catering workers with their complaints, the staff is told to get on with the food preparation on their own.
By permission of Mr. Grace, Mrs. Slocombe moves into a display apartment in Grace Brothers, because her new home is occupied by squatters. Due to a transport strike, Mr. Humphries seeks to join her in her new accommodations.
The staff must take physicals to get insurance. Listening through the door of Mr. Grace's office, they hear Mr. Harman describing the state of the furniture, which they misunderstand as being the results of their physicals.
Mr. Goldberg is hired as a junior after having recently run his own small tailoring business. To Captain Peacock's chagrin, the staff learns that Mr. Goldberg had served under the Captain but recalls those army days differently.
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