This episode provided some great additional background and development of some of the characters.
It did something special that B5 hasn't done often for me yet but I think may do more soon (and that Trek did a lot) and that's that it brought out tears. The discussion between Dr Franklin and his father was just so emotional and heartwarming. High points for the heartstring tugging, I'm a sucker for that.
The death of Dodger was depressingly predictable *sigh*
A shame, she's a fascinating character and I'd have loved to see more of her kicking butt.
I don't share the levels of disappointment that others have, but I guess as my first time watching I just assumed it was as important a part of the story as any other. Rather, I liked it, but it was a little bit too predictable in places (as unfortunately seems to be a weakness with B5, IMO, so far)