[Norm offers to deliver the rest of the mail on Cliff's route]
Cliff: Ah, Norm, you're not trained. You're not qualified.
Norm: What qualified? You drop 'em in a slot. A chimp could do it.
Cliff: You kiddin', no way. They did a study at the University of Michigan – chimps were 32% slower. Oh, yeah, yeah, yeah, they were better with customer relations and everything...