This show is complex and unique.
The 'members of the public' clearly aren't working from a script and act exactly like they are being interviewed (which they are).
To me, it is just so hilarious to see tiny little Dung-Beetles and Clams being asked questions about situations that would usually never occur to them, while they act and talk like normal human beings.
The problem lots of people have with this show is that it can be boring, as the characters talk very slowly, and its basically just like watching a British family have a conversation.
But those people just do not understand how clever it is.
They're just expecting an animated show that is 100% similar to everything else on TV, and as soon as they see that it isn't, they immediately tune out.