Reid: Long-term stranger abductions of children Billie's age are rare - they represent less than one-half of one percent of all missing cases per year. But they are usually more likely to be fatal.
Garcia: Thank you for the flowers! (reading from the card) "I know I can be challenging, but your work is appreciated. J. Gideon." I appreciate the appreciation and, by the way, you're not challenging. Oh, well, you're totally challenging, but you're not challenging at all in a bad way. Sir.
Hotchner: Mr. Jones isn't interested in pressing charges.
Mr. Copeland: What am I supposed to be grateful? The bastard's a pedophile.
Garcia: Penelope Garcia's house of "How May I Save Your Ass Today?"
Morgan: Well, you can give me the sex offender registry for Wilmington, Delaware.
Garcia: Oh, that's always a fun group. Um, Morgan, did you hear that Agent Gideon sent me flowers?
Morgan: No kidding?
Morgan: SEX OFFENDERS, Garcia!
Gideon: What the hell does BTW mean anyway?
JJ: Internet shorthand for "by the way."
Gideon: Hey, Hotch, did you send flowers to that tech room girl Garcia, and say they were from me?
Hotchner: Jason, people need to know that they're important and sometimes you forget that.
Gideon: Well, I already sent her a gift, an MP3 player. They last longer unless you drop it or the batteries die, whichever comes first.
Hotchner: So she got two gifts.
Gideon: What if she thinks I'm sweet on her?
Journalist: Come on, JJ. Gimme something. For old times' sake.
JJ: (sighs) OK... (looks around, steps closer,whispers) You may wanna rethink that tie.
Gideon: The poet W.H. Auden wrote, "Evil is always unspectacular and always human, and shares our bed, and eats at our table."
Gideon: "Measure not the work until the day's out and the labor done," Elizabeth Barrett Browning.
This episode was based on the case of the kidnapped child that SSA Jim Clemente saved and keeps a photo of him in his wallet. The photograph was also the basis of the scene in the episode where Reid is having nightmares and Gideon ends up showing him the photo of the children in his wallet.
The song at the end of this episode was "When the Music is Not Forgotten" by Deadman.
Mr. Copeland tells Agent Gideon that he was at Sloan-Kettering Hospital. Memorial Sloan-Kettering Cancer Center is one of the country's leading cancer research institutes.
The title of this episode, "What Fresh Hell?" is often attributed to Shakespeare, but is actually a quote from Dorothy Parker, who was interrupted by the telephone during her train of thought and exclaimed "What fresh hell is this?" This became something of a famous saying of hers and is reputed to be the way she continued to answer the phone.
The Wilmington Police and Agent Reid refer to CARP - the Child Abduction Response Plan, which puts into place CART - Child Abduction Response Teams. This program was established in 2005, and is used in an Amber Alert or when a child abduction does not meet Amber Alert guidelines.
Reid mentions Danielle van Dam and Samantha Runnion as examples of abducted children. Danielle was kidnapped from her bedroom at night by a neighbor named David Westerfield who murdered her and may have sexually abused her. Samantha Runnion was abducted and killed by Alejandro Avila while she was playing outside her home. Like the unsub in this episode, Avila used a "lost dog" hoax to lure Samantha. Avila and Westerfield were both convicted and sentenced to death and are currently awaiting execution.