It was such a special and great episode - that beautiful Christmas music and all the fun and humor, good time at the beginning. It was such a fun to see them all not so stressed up, having great time. And when those traumas came in - all the motion, fast moving, dynamic. It was so enjoyable. There will be that kind of episodes (major accident) is almost every season coming, but this one - it is special. The first season does have something what is lost later.
And all the storyline with Bob and her saving that man. It was just so great addition to this episode.