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Dr. Luka Kovac
Dr. Kerry Weaver
Nurse Sam Taggart
Dr. Abby Lockhart
Dr. Greg Pratt
Dr. John Carter
The book on Abby's night stand, Rats, Lice & History, was given to her by her Secret Santa, Dr. Dubenko, two episodes prior in "Twas The Night."
Neela: You and Dr. Lewis must think I'm a complete idiot.
Kovac: No, no. You're, you're just inexperienced. Hey. Hey, hey. Come here. First, you have to bring them into the family room for a death notification. Sit down. Somewhere away from the rest of the patients and the staff.
Neela: She just got so hysterical.
Kovac: Make sure they are sitting down. Don't be evasive and don't use euphemisms. Use the word "dead" and the word "is."
Neela: I know all this.
Kovac: Give them a tissue. Look them in the eye and make a connection. Then just say, "I'm, I'm very sorry." It's okay.
Neela: (trying not to cry) I suck.
Kovac: No, you don't suck. You're, you're still learning.
Patient: I used to work as a lumberjack, but I couldn't hack it, so I got axed.
Abby: Listen, I'm sorry about this morning.
Neela: No, I'm sorry. I've been camping out on your couch for 6 months.
Abby: Well, I didn't need to be a jerk about it.
Neela: No, I needed a kick in the ass and I found a place with, err, Ray, actually, so I'll be leaving at the end of the week.
Abby: (gives her a quizzical look) Well, take your time, there's no rush, and by the way... (slams her locker door) are you crazy?
Jake: You're back!
Jake: I thought your shift was over?
Abby: No, not until ten.
Jake: So you were just taking a break?
Abby: I guess so.
Jake: On the El track?
Abby: Yeah. I just love it up there.
Jake: Me too. You never know who you might meet.
Jake: The human life span is so short anyway, it's almost irrelevant.
Abby: Are you high?
Susan: So how are you doing?
Abby: Um, never better.
Abby: Yes, yes, yes. I've processed all of my feelings of anger, shame and guilt in an emotionally stable environment. I have addressed the urge to use alcohol. Oh and I've consulted both a shaman and a guru. So really I'm all good.
Sam: Excuse me Abby, I'm going to go yell at someone.
Abby: Have fun!
Sam: You know, you're really good at teaching other people how to communicate.
Sam: We should try it ourselves sometime.
Luka: Yeah… (smiles) My English you know. Still working on.
Sam: (smiles) So now you're gonna pull the Croatian card? That is low.
Neela: So... random question.
Neela: Do you ever get crushes on people you work with?
Abby: What do you mean?
Neela: You know; crushes on people you work with.
Abby: Yeah, I guess sometimes. Why?
Neela: I don't know...
(Sam and Luka comes walking behind them. Neela and Abby look at each other.)
(Neela slams down phone, frustrated with the apartment searching)
Ray: Whew, it's ugly out there.
Neela: You usually do early shifts, right, so you can go for gigs with your bands?
Ray: Well, yeah, yeah. And if you stick to your late shifts and overnights...
Neela: Weeks could go by and we might never see each other?
Ray: Months, even.
(Neela forces a smile)
Ray: (smiling) Welcome, roomie.
Neela: God, I'm going to regret this.
Luka: It's a teaching hospital!
Sam: Yeah. It's also a real hospital with live patients who didn't get antibiotics and insulin cause I was in here doing compressions for 30 minutes!!!
Luka: OK so you did some extra compressions. What you really mad about?
Sam: Are you in all seriousness telling me for the second time today that I am not mad about what I'm really mad about!?
Luka: I have no idea what you just said!
Jane: Wow. I find it really distracting to work with someone that good looking.
Neela: Who? Dr. Kovac?
Jane: Oh, come on. Don't pretend he's not hot.
Neela: Oh, I don't know. You just get used to it.
Jane: Yeah, but I mean, he's gorgeous.
Sam: Who's gorgeous?
Luka: Enjoy your honeymoon. I spent the night fighting with Sam.
Carter: O.k. Have fun with that.
Sam: Pratt. Knee contusion. Slipped at work, can't bear weight.
Pratt: Well, I've got a hot MI, so it's gonna have to wait.
Sam: I didn't say it can't wait. I said "can't bear weight". As in stand up.
Pratt: I'll get to it when I get to it!
(Carter and Luka are watching them)
Carter: (To Luka) Little plan to help the residents communicate, you might wanna start with Pratt.
Morris: (To his patient) Oh OK, just tell me the truth. How many Vicodin will it take for you to just go away, huh?
Carter: ...Or Morris.
Luka: (sighs) I'm doomed.
Susan: They can't even communicate with each other. Have you ever seen Neela and Pratt work together? Or Ray and Morris?
Luka: Well, we can teach them to make eye-contact, introduce themselves, you know? Act like normal human beings in front of the patients.
Susan: Ah, but that would be changing their basic personality structure, which would be a great strategy if you could turn back time and make their parents love them more.
(The attendings are meeting in a different room than usual)
Morris: What's going on?
Neela: The attendings are meeting.
Morris: Why? Why here? Why, why now?
Pratt: Don't know. Maybe they're thinking about cutting a resident.
Morris: No! You think that's what this is?
Pratt: I don't know. But what ever it is, can't be good. (Weaver looks at him through the window) O-oh. Go, go go go go.
(Meanwhile, inside the room)
Susan: What color are you painting the conference room?
Weaver: Lime green.
Weaver: Cause it's my favorite color.
Sam: You know what, I managed to support me and Alex for ten years all on my own. I think I can handle it.
Luka: You know, this isn't about money at all. You're worried about losing your independence or something.
Luka: And about my role in Alex' life. What? You're worried about loosing control over him or...?
Sam: You know what? You always do this!
Luka: Do what?
Sam: This! Telling me what I'm really mad about!
Luka: Most of the time you don't know what you're really mad about! (Sam moves to the door) Sam, this isn't our stop!
Lewis: If you solicit any more patients in my hospital I will have you forcibly removed.
Herb Spivak: How about a free pen?
Patient: (to Sam) My first job was working in an orange juice factory, but I got canned. Couldn't concentrate.
Luka: If we want to make our patients happier, we need to teach our residents to connect with them better, you know? to communicate to...
Carter: What are you? The Croatian Dr. Phil?
Neela: So are you sure you are OK?
Abby: What I really need is a little space!
Abby: I'm sorry, I just...
Neela: No you're right, I should find my own place, I'll start looking today.
Abby: You don't have to rush.
Neela: No really. I'll see you at work.
Susan: Well, this week we suck a little less than we did last week, and maybe next week we'll suck a little less than we do this week.
In this episode, Dan Hedaya reprises his Season 4 role of attorney Herb Spivak.
When the clock radio wakes up Abby, the woman on the radio says "I'm Renée Montaine; today is Monday the 7th; this is Morning Edition from NPR news."
At one point Carter asks Luka if he is the "Croatian Dr. Phil." Dr. Phil McGraw is a well known psychologist who hosts a talk show in which he helps resolve his guests' problems.
The title of this episode refers to the epigraph to E. M. Forster's 1910 novel Howard's End. The connection theme is detailed in one of the book's well known passage, when one of the main characters listens to a sermon about making connections between people while thinking about the disconnect between her fiancé's highly developed social/professional persona and the private person, who lives, without reflection, in the moment: "Only connect! That was the whole of her sermon. Only connect the prose and the passion, and both will be exalted, and human love will be seen at its height. Live in fragments no longer. Only connect and the beast and the monk, robbed of the isolation that is life to either, will die."
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