Roz: Okay, table four wants to make some changes: they want the sole beranica without the grapes. (Daphne begins flicking off the grapes) Spinach instead of broccoli and risotto instead of pasta. They also want the swordfish but hold the capers...
Daphne: Oh, for heaven's sakes, can't you just tell them no substitutions?
Roz: I have trouble saying no.
Niles: So the guidebooks tell us.