This is one of the few Friends episodes where the drama takes over and comedic moments r only needed to lighten the mood. The dramatic final scene of the episode is the only time I've cried watching the show, with the only exception being "The Last One". To cement its place as one of the series' all time classics, the final piece of dialogue read as follows:
Rachel: No. I can't. You're a totally different person to me now. I used to think of you as somebody that would never, ever hurt me. Ever. God, and now I can't stop picturing you with her. I can't. It doesn't matter what you say or what you do, Ross. It's just changed everything. Forever. Ross: This can't be it.
Rachel: Then how come it is? I honestly get chills everytime I see this. I really think it is a credit not only to the Jennifer Aniston and David Schwimmer for the performances, but the amazing writing team of Marta Kauffman and David Crane...this episode was perhaps this finest hour of work in 10 of the finest years in sitcom television history