I found this episode to be boring and banal. I always liked the show Mad About You and Lisa Kudrow does a wonderful performance as the ditzy waitress Ursula. But in this episode, NBC tries to go for Sweeps rating by doing a cross-over between these shows. It rarely works and this episode is no exception. Only it's worse because they made it into a two-parter. The usual comedic relief is barely audible in this episode as the normal loveable character of Phoebe splits into a different, darker side that is more dramatic. Even when there was a moment for silliness, such as when Ross accompanies Susan & Carol to Lamaze, nothing happens.
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