Grey's Anatomy Season 9 Episode 13

Alana: It's easier if there's a bad guy.
Owen: My people just care about this place.
Alana: I know. I know you're all upset, especially you, losing your E.R. But I also know that without me, you'd lose this entire hospital. So if you need to blame me instead of thank me, I'm fine with that, because I will know who saved it. I've saved a dozen before just like this one, and no one thanked me for those either.

Meredith: I would be happy to give you some pointers if you'd like.
Bailey: That bun in the oven may give you job security, Meredith Grey, but it does not make you immune from a smack in the mouth.

Owen: I'd just like to hear you name one thing that you can put in there that's more useful than an E.R.
Alana: It's still under review, but--
Owen: In the army, the guys at the front get the most saves. Why? Because the closer you are to the moment of injury, the better chance you have to help. That is what an E.R. is.

Meredith: (opening voiceover) We've all heard the buzz words: "Streamline, optimize, integrate, adapt." Every day someone comes up with a new strategy or tool or technology to increase our efficiency. The idea is to make our lives easier. But the question is, does it?