Grey's Anatomy

Season 9 Episode 13

Bad Blood

Aired Thursday 8:00 PM Jan 31, 2013 on ABC



  • Trivia

  • Quotes

    • Cristina: What are you gonna do?
      Owen (sighs): You mean right now or...
      Cristina: Or both. Whichever.
      Owen: Right now I am going to drink a lot. That's all I know.
      Cristina: Can I buy the first one?
      Owen: Yeah.

    • Alana: I did forget what a rush it is.
      Owen: Uh, yeah. What saving someone's life? Yeah, it's not bad. You know, we could do that again tomorrow if we had an E.R.
      April (walks up with Derek): We figured it out. We can save the E.R. (hands folder to Alana)
      Derek: We got each department to make some cuts, and I'm gonna have to park in Tacoma, but it is going to work.
      Alana: I'm sorry. You misunderstood. No amount of budget cutting or shuffling is gonna save your E.R. or your hospital, for that matter. (hands the folder back to April)
      Derek: You're getting us ready to sell.
      Owen: What?
      Alana: A buyer is going to save your hospital. I just need to make it presentable.
      April: I'm sorry. Wh-What? It's--
      Owen: You're staging it, like a house.
      Alana: Exactly. And the E.R. is like the shag carpet, it's gotta go. Sorry. I had a wonderful time today.

    • Dr. Nesbaum: Oh. Off to celebrate, are we? (Bailey & Richard are silent) Ah, I get it. Well, change can be rough. But once you get used to it, you'll never believe you did a hernia repair any other way. (to Bailey) And if I may say, that sweatshirt is quite becoming on you.
      Bailey: It's itchy. (walks off with Richard)

    • Alex: Well, we gotta get you up and moving. Today is the day.
      Simmi: Maybe tomorrow is the day.
      Alex: Look, if you don't get up, your hips aren't gonna heal right.
      Simmi: I don't care.
      Alex: I know it's hard. But you're only 13. You talk like your whole life is over.
      Simmi: Like you even know what my life was.
      Alex: I know that you were into gymnastics.
      Simmi: I wasn't 'into gymnastics,' stupid. It was my career. Ever since I was 4 years old, it's all I've ever wanted to do. My mom worked double shifts so I could be in the gym five hours a day. More on the weekends. And I know that if I worked really hard, someday she wouldn't have to anymore. I ranked number one at the future stars nationals last year. I was going to the Rio Olympics. I was next. When my hips started to hurt, I thought that I pulled a muscle, so I trained through it. I'm not next anymore. I'm nothing. I'm number zero.
      Alex: Hey. No, you're not. Maybe this part might be over, but you got time to do all sorts of things.
      Simmi: They said that if the surgery was successful, I might be able to ride a bike, 'cause that's as good as having your face on a slurpee cup, right? You might understand if... You've ever been great at something... been best at something. So, yeah, my life is over at 13. At 13. I get to ride a bike and go to school and wait to die.

    • Callie: Simmi, I need you to take my hand and I'm gonna help you sit up. You're gonna swing your legs to the side and you're gonna stand up. Now.
      Simmi: I don't give you permission to touch me... like, bodily, I'll scream.
      Callie: Simmi, if you don't move, I'm gonna have to say that you're acting against medical advice. We will discharge you, you will go home, and you will rot, okay? The muscles around your new hips will atrophy and you will probably never walk again.
      Simmi: Why do you care?
      Callie: Because I'm your doctor and I worked very hard to help you.
      Simmi: Wouldn't it suck if you didn't help me? If you went through all of that training to become a big doctor, you come up with a plan, you did my operation, you did it just right. Just perfect, you made me so I could walk again, but I didn't, wouldn't you feel helpless, like nothing matters? No matter how much you care, no matter how hard you try, how badly you want something, you will never have it... Because everything is totally out of your control. ... Feel that?

    • Arizona: Hey. How'd it go? (Alex & Callie make faces) Oh, for god sakes. I mean, sh--okay, see Officer Hard-ass? Your approach doesn't always work either. (walks into Simmi's room) Hey. You need to get up now. You need to take few steps and remember how it feels. And I know-- I know how hard this is. But you want this. You do.
      Simmi: You don't know what I want.
      Arizona: No? Okay. Um... (lifts her pant leg up) I lost my leg less than a year ago. And I was scared and in pain and I thought that I would never be able to do the things that I like to do anymore. But I did. I operated on you.
      Simmi: Wow. They send the cripple in to teach me how to live my life.
      Arizona: Mm. Okay. Okay. You know what? You can be scared and you can be pissed and you can lie here like a garden slug till you die for all I care. But you not, not, become a monster that takes everyone else down with them. You will treat people with kindness and respect. And you will start with yourself. You will start by standing up and you will do so by the time I count to three, or I will drag your ass out of this bed. So one... two... (Simmi stands up)

    • Leah: He didn't have to die. All they had to do was let us give him blood.
      Cristina: And he still could've died. The C.C.U. is full of people we pump full of blood, and they still die. People die. You know, what you did was wrong in abut a hundred different ways. And I plan on telling you all of them, just not right now. 'Cause right now, I have to go talk to the family.

    • Bailey: May as well swallow your poison berries now, Webber, because I am the girl... (singsongy) who's on fire.
      Richard: Check.
      Dr. Nesbaum: Very good, Dr. Webber. It's just, um, I'm-- I'm confused. Where-- Where's the mesh?
      Richard: Oh, I didn't use any. I wanted to give you a look at the Webber method so you can see just what you're missing.
      Dr. Nesbaum: It's lovely, but--
      Richard: Isn't it? See, when I use the relaxing incision to oppose the tissue without tension, I achieve the same result without the use of mesh.
      Dr. Nesbaum: But this method will no longer be performed at Seattle Grace. The method we learned today is the accepted method for open primary repairs hospital-wide.
      Richard: Because we're cogs in an assembly line, churning out product over and over, standardized across the country.
      Dr. Nesbaum: Don't you think every patient deserves the same standard of care?
      Richard: And how good can that care be when we see 50 patients in a day? What are their names? Who are their families? With that kind of volume, who the hell knows? As long as you can slap a sign on the door that says, 'Over ten million served,' who the hell cares?
      Dr. Nesbaum: You're missing the point. The patients don't matter. What matters is... I didn't... Obviously, I didn't mean that. Okay? We are only concerned about hernias, right now, I mean.

    • Derek: Jeff. How's the research coming?
      Russell: Save it. Your sidekick already made the pitch. Not gonna happen.
      Derek: Oh, come on. Your team can watch the TED talks online.
      Russell: It's not about the talks. It's about the networking. The real conf--
      Derek: This isn't about me. This is what's good for the hospital. Everyone can benefit from the E.R. The patients especially.
      Russell: Mm. You know what might open my heart to your cause? Your parking space.
      Derek: My space is right next to yours. Uh, it's not even an advantage. In fact, you're five feet further from the door.
      Russell: I don't want to swap. I want 'em both. I don't want you dinging my doors.
      Derek: What?
      Russell: I want both spots so I can park in the middle.
      Derek: How's your sister, Jeff?
      Russell: Really? Really? You're really gonna go there?
      Derek: Well, I'll never forget how grateful you were when I clipped her aneurysm. And you said, 'If there's anything I can ever do for you'...
      Russell: This is just plain bullying.
      Derek: Say good-bye to TED, Jeff.
      Russell: I still want your parking space.

    • Jo: I'm saying that they always cut the lowest on the totem pole first.
      Leah: And we're below that.
      Shane: I've been emptying urine bags all morning.
      Stephanie: You gotta stop. All these cuts, the reconfiguring, this is designed to make the hospital run more efficiently in the future.
      Jo: So?
      Stephanie: That means Cahill is planning for the hospital to have a future. If you're gonna have a hospital, there's one thing you can't cut.
      Shane: Doctors.
      Leah (gets paged): Crap. My patient's coding. (runs off)
      Stephanie: See that? We save lives, people. We are smart, young, vital doctors.
      Jo: You're right. If she's planning for the future...
      Stephanie: We are that future.
      Callie (overhearing them, starts to laugh): Oh, you hope. 'Cause you can talk all you want and work hard, hustle, you can empty more urine bags than the next guy. The future, kids, is completely out of your control.

    • Alana: Oh, good god. I-I got to go. I've lost a whole day. You're alright if I--
      Owen: No, no, we're not done.
      Alana: But it's pretty straightforward.
      Owen: No, we need to finish debriding. We need to put in drains, close, then you get to tell the family that you saved him, and he's alive because of you. And then they get to thank you. And that's the best part.

    • Cristina: You tried to give him blood instead of fluids? He's not stupid, you know, the eyeball? He has eyes.
      Bob the Camera Voice: And a zoom lens.
      Leah: Rich is circling the drain, and he doesn't have to be.
      Cristina: We're giving him everything we have, just like the family requested.
      Leah: Yeah, I know. And they're praying. Awesome.
      Cristina: You never administer anything to a patient without my orders. You think that because you've been here all of, what, six months, you know everything? You know nothing. On the timeline of doctoring, you are an amoeba.
      Leah: I thought that he deserved a chance.
      Cristina: You have passion. I get it. You still have to do what I say. I am your boss and I am trying to save this patient's life. Now get out of here, you're off my service.
      Leah: I just--
      Cristina: Now.
      Leah: I'm sorry. (walks out)
      Cristina (to Bob): What are you gonna do, get her fired?
      Bob the Camera Voice: She didn't do anything. There's nothing to tell.
      Cristina: She's right, you know? He's circling the drain.
      Bob the Camera Voice: Yeah, I know.

    • Cristina (about Leah): I hate her.
      Meredith: Who?
      Cristina: My intern.
      Meredith: Why?
      Cristina: Look at her, all mopey-faced just 'cause she didn't get her way. We were never mopey-faced. We sucked it up. Why aren't you in your skills lab?
      Meredith: Oh, because the baby kicked. Wouldn't stop kicking, actually.
      Cristina: Jerk.
      Meredith: No, it's good. It's great. Kicking is a good thing.
      Cristina: Maybe I should kick my intern.
      Meredith: Maybe my baby's kicking because it wants a granola bar.
      Cristina: That's possible.

    • April: Colvin said I was insulting him and everyone in his field. Beck said she doesn't talk to fund-raisers. And-- And Springfield (laughs) basically had me agreeing to give him money. And then Russell--
      Derek: You talked about the numbers?
      April: No.
      Derek (shakes his head): April.
      April: I... didn't. I mean, just-- A ti-- Like barely at all.
      Derek: We don't have a lot of time, but I'll see what I can do.
      April: Oh, there's Redmond.
      Derek: Hey, hey, Tim. I saw your little Howie today when I was dropping Zola off at daycare. Man, he's cute.
      Redmond: Ah, thanks. Yeah, he's a kick.
      Derek: Zola's at that age where she's just putting everything in her mouth.
      Redmond: Yeah, we're not quite there yet.
      Derek: Oh, just you wait. It's like, Legos, magnets. Anything that is a choking hazard they find it.
      Redmond: Really? Jeez.
      Derek: Yeah, well, lucky for us the E.R. is right downstairs from the, uh, daycare.
      Redmond: Yeah, that's for sure. Wait, isn't that closing?
      Derek: Yeah, that's what I wanted to talk to you about.

    • Dr. Nesbaum: Couldn't have done it better myself.
      Bailey: Yes!
      Dr. Nesbaum: Yes, indeed. Okay, alright, people often ask me how I can focus so much time on hernias and maintain this level of excitement. Well, now you see-- perfection is exciting. (slaps Bailey's hand) Yeah!
      Bailey: Hear that, Grey? I'm perfect. (Mer exhales and stands up) Ah, look at Miss Slow and Steady over there, can't even bother to participate. No, seriously, Grey, you okay?
      Meredith: Um, yeah, yeah. I just need to... (Mer walks out)
      Bailey: Darn it. (follows Mer)
      Meredith: Something's wrong. Something's wrong. You're right. I got comfortable and flip, the universe is smacking me down for it. I-I'm not immune. I'm not safe.
      Bailey: Wait, wait. Grey, stop. What is going on?
      Meredith: There-- There's a flutter. I-It's-- It can't be right.
      Bailey (places a hand on Mer's stomach): Oh, sweetie. This is not a bad thing.
      Meredith: What? It's not?
      Bailey: Oh, no, it's good. It's so good. Your baby's kicking. (Mer gasps and smiles)

    • Cristina: Try and stimulate blood production by giving E.P.O.
      Leah: Or we could... give him blood and cut out the middle man.
      Bob the Camera voice: We can also give I.V. iron-dextran.
      Cristina: Thanks, Bob.
      Leah: We can give him iron? How is that logical? We can give him the components of blood, just not blood?
      Cristina: We have to respect his wishes.
      Leah: What wishes? He can't tell us anything. His friend didn't even know that he was a Jehovah's witness.
      Cristina: Yeah, it's not the kind of thing that you talk about at the skate park.
      Leah: I'm just saying, he's 19. How can he even know what he believes? When I was 19, I was a completely different person than I am now. I wanted to be a radiologist.
      Cristina: Wow. I feel like I'm seeing a whole new you. (to a nurse) Uh, start his E.P.O and keep a close eye on his crit.
      Leah: So you're fine with this? Even though could die, you're fine with just--
      Cristina: It doesn't matter what I think. He had an alert. It was very clear-- No blood. I don't get to have an opinion about it, and neither do you.
      Leah: So there's nothing we can do?
      Cristina: Yeah, there is. We can talk to the family.
      Bob the Camera Voice: Good luck.

    • Jackson (walking into the O.R. that Owen & Alana are in): So I hear somebody's nose came off? Can I have a headlamp, please?
      Owen: Almost. Take a look.
      Jackson: Well, I would if we could find out where we're keeping the headlamps these days. And what should've shaved off half a second has now added five. (Nurse hands him a headlamp) Thank you. Gauze, please. Oh, sorry. Meant to just say 'gauze.' That 'please' just cost me a tenth of a second.
      Owen: Alright, Avery. That's enough.
      Jackson: Chief, you know this is all about turning over the tables for her. I mean, I feel like I'm working the dinner shift at a jumbo burger in here.
      Stephanie: Dr. Avery--
      Jackson: She should just replace us with surgical robots, really. I mean, that's essentially what she's asking us to be.
      Stephanie: Shh.
      Jackson: Bless you. You don't tell us how to run an O.R. if you don't actually work in one. That's all I'm saying. You can tell Dr. Pantsuit hasn't been in one in years.
      Alana: Until today.
      Jackson: Well... I can repair this post-op, so just give me a shout when you're done. Thank you... doctors. Best of luck.
      Stephanie (walking out, to Jackson): I thought I was gonna be fired.
      Owen: Sorry about that.
      Alana: Oh, it's fine. It's easier if there's a bad guy.
      Owen: My people just care about this place.
      Alana: I know. I know you're all upset, especially you, losing your E.R. But I also know that without me, you'd lose this entire hospital. So if you need to blame me instead of thank me, I'm fine with that, because I will know who saved it. I've saved a dozen before just like this one, and no one thanked me for those either.

    • Dr. Nesbaum: Excellent, Dr. Grey. 19 more to go.
      Bailey: You're gonna choke, Grey. You'll choke and die, and I will dance and sing.
      Richard: Damn it. Damn it! The mesh is bunching up at the pubic tubercle. You know, I still feel that you do not--
      Dr. Nesbaum: I understand this can be tricky at first, but once you get the hang of it, you'll see why a dozen hospitals around the country have already adopted this approach, and I've already had inquires from a dozen more.
      Bailey: Check!
      Dr. Nesbaum: Excuse me. (walks over to check Bailey's) Okay, alright. That's the right idea. But, um--
      Bailey: But-- But what?
      Dr. Nesbaum: Well--
      Bailey: Hey, don't beat around the bush. Tell me what you don't like 'cause it looks perfect to me.
      Dr. Nesbaum: Okay. Take a look at what Dr. Grey is doing over here. You see how she doesn't rush, cut the mesh just right? (Mer smiles at Bailey) See, now when done properly the mesh will fit perfectly and not require extra sutures to hold it, thereby reducing the risk of future complications. So do this over, pay attention to the details, and take your time. (walks off)
      Meredith: I'd be happy to give you some pointers, if you'd like.
      Bailey: That bun in the oven may give you job security, Meredith Grey, but it does not make you immune from a smack in the mouth.

    • Callie: Alex. You don't have her walking yet?
      Alex: Oh. There's no talking to that girl. It's dark in there. Really dark.
      Callie: Karev--
      Alex: I'm serious. That girl turned me into a suicide risk.
      Callie: I'm gonna move her myself, then.
      Arizona: Mm. Excessive force-- Bad cop's go-to move.
      Callie: Oh. (chuckles) You know what makes a bad cop bad? When the good cop's namby-pamby approach gets us nowhere. Then bad cop has to set a limit and ends up looking like a big meanie.
      Arizona: A good cop's approach takes time and patience. Bad cop is a notorious hothead.
      Callie: If she's going to insist on wearing dresses, she has to wear tights.
      Alex: I'm gonna go lie down. (walks off, Arizona rolls her eyes at Callie and walks away)

    • Leah: We're seriously repairing an aortic transection without blood?
      Cristina: Yeah, we have no choice.
      Leah: We could use blood.
      Cristina: Oh, we could also be arrested for assault and battery.
      Leah: Very funny.
      Cristina: I'm not joking. There are protocols in place for people who won't or can't accept supplemental blood. We do bloodless surgeries here all the time.
      Leah: Have you ever done this, a bloodless aortic transection?
      Cristina: No.

    • (Alana is humming while doing surgery)
      Alana: Sorry. I-I used to do that.
      Owen: It's like riding a bike, huh?
      Alana: Yeah, if the bike's going 200 miles an hour.
      Owen: That's what makes it fun.
      Alana: Yeah, damn right, it does.
      Owen: So why did you stop in the first place?
      Derek (walks in): Yeah, Hunt. I got your page. You're worried about a brain bleed?
      Owen: Yeah, we didn't get a chance to do the scan. His carotid blew.
      Derek: Is that Kepner?
      Alana: Cahill. Dr. Shepherd, hi.
      Derek: So instead of telling us how to do our jobs, now you're just doing them?
      Alana: That would be more efficient.
      Owen: No, she was in the right place at the right time. She probably saved his life.
      Alana: I got lucky.
      Derek: Lucky for this guy his chainsaw slipped today. Tomorrow he'd be dead already.

    • April: Dr. Russell, Dr. Kepner, trauma.
      Russell: Trauma, of sainted memory.
      April: Actually, um, we're trying to save the department, I was wondering if I could talk to you about some ideas.
      Russell: Got your e-mail. 'Proposed budget cuts.' Nice try.
      April: Well, I think you'll see that a 2 percent... Okay, uh, numbers don't really matter. I, um--
      Russell: Ever been to a TED conference?
      April: I haven't.
      Russell: Inspiring. Finest minds of our generation under one roof, sharing stories of mind-bending innovation.
      April: That sounds great, but--
      Russell: Innovation is what's gonna save this hospital... Not this penny saved, penny earned crap.
      April: Okay, but, um--
      Russell: Good to meet you, Dr. Kepler.
      April: Kepner.

    • Dr. Nesbaum: And there you have it. A technique I have developed through years of highly focused research. I eat, sleep and breathe hernias, folks. After today, something tells me that you will, too.
      Meredith: Gross.
      Richard: Dr. Nesbaum. Over the years, I've developed my own technique for a hernia repair. So if it's all the same to you, I'll stick to that.
      Dr. Nesbaum: I'm sure it's lovely, but the point here is to standardize the way Seattle Grace Mercy West approaches the hernia so every O.R. can be prepped the same way. It's quick, clean, efficient.
      Richard: I suppose.
      Bailey: Listen to old man Webber, 'my ways are the best ways. Ooh, it's drafty in here. Somebody bring me a blanket.'
      Dr. Nesbaum: Now what do you say to a little friendly competition, hmm? The first surgeon who can perform 20 hernia repairs using my exact tension-free mesh technique will win bragging rights, the respect of their peers, and... (holds up a sweatshirt) this sweet baby.
      Meredith: Oh. I've seen those in the gift shop. They're not cheap.
      Bailey: I knew it. They're making us fight to survive. First prize is a fleece. Second prize is a one-way ticket to the curb.
      Dr. Nesbaum: Shall we being?
      Bailey (to Mer & Richard): Tributes, may the odds be ever in your favor.

    • Derek: Start with Russell. You want to do the opener or me?
      April: Well, the numbers are so compelling. I think I'd start with how much his department's cuts will save the hospital. And then I would--
      Derek: I'll-- I'll do the opener.
      April: Sorry. I get a little excited about statistics. Not everybody shares that passion.
      Derek: Not everybody.
      April: Okay, so you do the talking and I'll hold up the chart when you give me the signal?
      Derek: Perfect. (gets paged) Oh, damn it. Hunt needs me in the O.R. You're gonna have to start without me.
      April: No. P-People don't like me.
      Derek: Talk from your heart, not about the charts or the numbers. You can do this.

    • Owen: I'd just like to hear you name one thing that you can put in there that's more useful than an E.R.
      Alana: It's still under review, but--
      Owen: In the army the guys at the front get the most saves. Why? Because the closer you are to the moment of injury, the better chance you have to help. That is what an E.R. is.
      Alana: Where are we going?
      Owen: Roof. Medevac's coming.
      Alana: Uh, I-I-I shouldn't. I should hop off now--
      Owen: Emergency medicine is the front line. We're the first responder. We're closest. It's the most important thing that a hospital does.
      Alana: It's arguably--
      Owen: So name me one thing that you would replace it with that matters more.

    • Callie: Has she moved yet?
      Alex: What do you think?
      Arizona: Is her mom her? 'Cause she's nicer when her mom's here.
      Callie: No, she had to leave for work.
      Alex: You sure the kid didn't eat her?
      Callie: You guys, stop. She's angry. She's 13 and she had a double hip replacement. You'd be angry, too.
      Arizona: She's mean.
      Alex: Like a badger.
      Callie: She's three days post-op now. Okay? If she doesn't move her hips, we're looking at clots, contractures, poor recovery. We just have to make her do it for her own good. (Arizona nods) Oh. Look who I'm talking to. Can't even put a toddler in tights.
      Arizona: Oh. Oh. Gr-- Well, then you just-- You show me how a bad cop does it.
      Callie: Karev, get in there.
      Alex: Why me?
      Callie: We're attendings. You're a fellow. It's an order. (her and Arizona start walking away) That's how bad cop does it.

    • Richard (after Bailey claps after Alana's speech): When did you become such a kiss-ass?
      Bailey: The last five hospitals whose efficiency she improved ended up by cutting their staff by 30 percent. I'll learn to rope cattle if it means keeping my job.
      Meredith: Well, I'm safe because they can't fire the pregnant lady. ... Can they?

    • April: It's gonna work, right?
      Derek: Of course, see 'cause if derm cuts a fellow, and then cardio skips the TED conference, plastics/ortho shares, uh, lab facilities, we'll get a little bit here, a little bit there. And we'll have enough saved to keep the E.R. alive.
      April: Oh, they're gonna be mad about the TED conference.
      Derek: Oh, they're gonna be pissed about everything, but that's okay. It's gonna work. Do we have a reply yet?
      April (checking the e-mail): Uh, no, not yet.
      Derek: That was the subject line?
      April: Wh-Wh-What, is that bad?
      Derek: Well, would you open an e-mail that said 'proposed budget cuts'?
      April: Oh, no. Did I just kill our proposal?
      Derek: No. We're just gonna have to pitch it in person. Go door to door, which is better anyway. It's hard to say no to someone's face.
      April (makes a face): Oh. No offense, sir, you have an unusually appealing face, but--
      Derek (covers his mouth): I have to brush my teeth. (April nods) I know. You do, too.
      April: Oh.

    • Alana: Your average time between surgeries is 37 minutes. With these new O.R. procedures, I'd like to see that cut in half. Thank you, everyone.
      (Mer, Cristina, Alex & Jackson are walking out of the meeting)
      Cristina: Closing the E.R. should cut down on time. We won't have any patients.
      Jackson: How's Hunt feel about that?
      Cristina: Oh, he says he's not gonna do anything about it until it actually happens.
      Jackson: Oh, it's happening.
      Alex: And he can't be a trauma surgeon without an E.R. Is he gonna leave town? 'Cause if you go with him, I'm screwed. I'm kind of depending on your rent check.
      Cristina: Way to make this all about you.
      Meredith: The E.R. is not going to close. Derek has a plan.
      Cristina: Where is Derek?
      Meredith: He spent the night with Kepner.

    • (The interns are standing outside the room where Alana is giving her speech)
      Jo: It's about new hospital procedures and we weren't invited.
      Leah: Thank god. It looks boring.
      Jo: Don't you guys get what's going on?
      Shane: Yeah, they're closing the E.R. and streamlining the place. It sucks, but--
      Jo: They're gonna fire us. Why bother teaching us the new protocols if we're gonna be gone anyway?
      Stephanie: You're crazy. It's not that bad. Is it?
      Jo: Look at this. (opens drawers) Nurses are stockpiling. The end is coming.

    • (Arizona and Callie are late to Alana's speech)
      Callie: What'd we miss?
      Richard: O.R.s are sloppy.
      Bailey: There are doctors in the ceilings.
      Arizona: What? What does that even mean? (Bailey shushs her)
      Callie: We'd know if you'd just put her stupid tights on her.
      Arizona: I was talking her into it, okay? She was getting on board.
      Callie: Um, she's 2. At a certain point, she doesn't have to get on board. She has to be in daycare. So you pick her up and you yank her tights on her. (Bailey chuckles)
      Arizona: That's what you do. And then she cries.
      Callie: Yeah, because you wasted all that time cajoling her, so now I have to be the bad cop. If you just made it clear in the first place that she has no choice-- (Bailey shushs her)
      Alana: Because when every second counts, you need the most efficient approach.
      Callie (to Arizona): Mm. What she said.

    • Meredith: They've installed cameras.
      Cristina: They're all over the C.C.U. Next they'll be in the O.R.s, the hallways, the on-call rooms. We're being spied on, Mer. Who knows what evil lurks behind that electronic eye?
      Bob the Camera Voice: Morning, Dr. Yang.
      Cristina: Big Brother knows my name.
      Meredith: Big Brother can see your name tag.

    • Meredith: (opening voiceover) We've all heard the buzz words: "Streamline, optimize, integrate, adapt." Every day someone comes up with a new strategy or tool or technology to increase our efficiency. The idea is to make our lives easier. But the question is, does it?

    • Meredith: (closing voiceover) To really be efficient you have to eliminate what doesn't work. You have to figure out what's important and hold on tight to the things that matter most.

  • Notes

    • Original International Air Dates:
      Canada: January 31, 2013 on CTV
      Norway: March 12, 2013 on TV2
      Germany: April 3, 2013 on ProSieben

  • Allusions

    • Bailey: Tributes may the odds be ever in your favor.

      Referencing the popular book and movie "Hunger Games." This was the popular catchphrase used when speaking about the Hunger Games.

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