Ryan: Hi, can I help you folks?
Mr. Kramer: Not him.
Alex: What's the trouble?
Mr. Kramer: Not him either.
Mrs. Kramer: Oh, thank you, we'll wait.
Mr. Kramer: Oh, him. Hi, could you help us, please? We need to talk to a grown up.
Alex: This is the chief of surgery.
Richard: Well, hold on, Karev. That doesn't mean that I'm not a doctor. How can we help?
Mrs. Kramer: My husband and I--
Mr. Kramer: Our children went off to college, one is at Stanford, the other one's at UDUB...
Mrs. Kramer: We tried something. I knew... thing. And something slipped and we lost this...
Mr. Kramer: Rachel. We- We were reading this thing in a magazine.
Mrs. Kramer: Here.
Richard (reading the article title): 'Twenty techniques to reignite your nights'?
Mrs. Kramer: We did number 9.
Richard: Um. Let's get you into a gown so ...
Mrs. Kramer: No. Him. He did number 9.
Mr. Kramer: We did number 9.
Mrs. Kramer: I'm not the one with it stuck inside ... It's him, he's the patient.
Richard: Have a seat and we'll take care of you.
Mr. Kramer: Um... I'll stand.