Sheri, Kate, Suzi and Gabi, get messages from friends that have passed over, letting them know that their friendship is never ending. Two marine wives get messages from their fallen husbands. John's best friend, Jon, appears in this episode.
In Connecticut a young man makes a special connection with his family and his widow. Later two sisters share a bond with their departed father. Then a mother has a message for her daughters from the other side.
John travels to Phoenix and connects Angie with her daughter Amber. Oddly, Amber leads John to another woman, Jenny Lee. Angie recognizes Jenny from a car accident because Angie and Jenny's mom Nancy went to a bereavement group together.
John also helps 2 more families in this episode.
John tries to reconnect a family torn apart by death. Audrey lost her son, Adam, her ex-husband, and her new family all in the same fire last year. She carries around a great deal of guilt because only her daughter Crystal and her survived.
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