The staff celebrate Christmas with an all-staff music hall revue. In the wards, a small time drug dealer is admitted with gun shot wounds. He tries to escape and ends up taking hostages. One of the staff is shot.
Some of the hospital staff has come down with food poisoning they got from the wedding reception. The hospital is short staffed, and Ruth must take charge, a car accident may spell the end of Helen's honeymoon.
Dr. Sarah Kemp wakes up in Liz Seymour's apartment after a party. Dr. Nevin also has regrets following that party. A homeless women is admitted to the ward with severe burns that may be the result of a suicide attempt.
The Deputy General Manager tries to cause trouble for his boss, Ruth Parry, by butting in on the local pay issue. Meanwhile, Ruth's son has recovered from his operation and decided he wants to live with his father.
Ruth's marriage reaches a crisis point, and her son's treatment has a set back. Prof. Hoyt leads a boycott of a local pay meeting, and a cancer patient is unhappy with his treatment. Janice almost causes a disaster when she gives a patient the wrong oxygen.
A new member of the staff arrives on the floor and causes troubles for the Charge Nurse. Ruth gets hostile answers when she wants to introduce local pay for the staff, and Jay finds Gail a job with Robert.
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