Bletcher: Doesn't seem to be any reason why it was sent to this lady. She's a bookkeeper for a florist. No problems at work. She's, uh, widowed almost ten years ago. No romantic involvements. On good terms with the family... the ones she keeps up with.
Frank: No one with any grievances she's aware of?
Bletcher: Doesn't make any sense.
Frank: This isn't the first time that you've seen one of these, is it?
Bletcher: Over the last four years, we've had, uh, human fingers, partial hand -- sent to three individuals, locally. No discernible reason why these people were chosen and no connection between any of them we're able to find. Finger's one thing. A guy can live without a finger. But a tongue...
Frank: The victim is dead, Bletch.
Bletcher: We need your expertise on this, Frank. I guess that goes without saying.