Natalie: Mr. Monk, what are we going to do?
Monk: What do you mean?
Natalie: Can't you see it? They feel so terrible about what happened they're just in complete denial.
Monk: Well, they are offering to pay me $75.
Natalie: Okay, first of all you're not taking their money.
Monk: So you want me to say no?
Natalie: Well, I don't know, you already said yes. Maybe it's a good thing. Maybe... maybe... maybe it'll give them closure. Okay, this is what we are going to do. We're gonna look into it, and then we're gonna sit them down and we're gonna tell them...
Monk: ...that it was all their fault!