Mork is perturbed that Superman can use ordinary skills and be dubbed a super hero. He writes a letter to Metropolis to express his view. Mindy advises him there are stamps in the desk drawer. But as he goes to get them, he drops the drawer onto the floor. This prompts downstairs neighbor Mr. Bickley to pound his ceiling (Mindy's floor), in order to complain about excessive noise. It appears that Bickley is every bit the nuisance that he is accusing Mindy of being.
But Mork takes the position that Mindy needs to be more tolerant of people. It turns out Fred takes a position similar to Mork. When Fred finds this out, he becomes tempted to change sides. Nonetheless, Fred remembers when he and Elizabeth got their first apartment and they were bothered by a neighbor banging on the wall. The noise was a man in traction seeking help for a nurse who had died.
Mork's attitude is tested when he pops in on Bickley. Bickley writes greeting cards, evidently free lancing. The truth is he is a grouch, although he produces quality sentiments in his greeting card verses. Even he does not like his own poetry, but he continues to design the cards for the money. He needs absolute quiet in order to concentrate, and he objects to Mork having dropped by.
Mork refuses to find fault with Bickley. He is fascinated with Bickley's poems. When Bickley tricks a neighborhood child into giving him a softball, Mork posits that Bickley confiscated the ball in order to spare the child the fate of getting hit with a truck. And Bickley might deserve sainthood as well. For Mork reasons that if the kid had been hit, all his friends would have had to purchase a greeting card – possibly one of Bickley's. Bickley returns the ball.
At the store, Fred and Mindy attempt to settle down Jack, a customer who is angry that he can't return an album he didn't like. They use their combined business skill to resist his demands. But it's Mork who disarms Jack by feigning interest in his singing talents. Jack leaves the store both content and with the album. Even Fred finds Mork's performance impressive.
Mork claims that he had disarmed Bickley using the same displays of tolerance. However, Mork had only perceived Bickley softening because he didn't understand expressions such as "when hell freezes over," and "take a hike." But Mork and Bickley had never discussed the noise issue. Mork thought that inviting Bickley to dinner might be a better forum to discuss that one.
This is the third episode in a row that Mork had invited someone in over Mindy's objections. In Mork's First Christmas, Mork invited Susan Taylor to spend Christmas. In Mork and the Immigrant, Mork invited Sergei to live with them. And now, he has invited Bickley to dinner. Mindy refuses to cook it, leaving Mork to "fake it."
It's not enough that Bickley offers an airline sample of bourbon, and expects a full bottle of twenty-year-old scotch in return. First Mork burns the salad. Then, he serves frozen peas. The soup is worthy of being eaten with soup forks, and the main course chicken proved too slippery for Mork to handle. Bickley is not hungry, so Mork prepares him a doggy bag – or, in Bickley's case, a grouch pouch. Bickley confesses that he is unhappy because he lives alone, a confession he later attributes to the scotch. He drops the grouch pouch on the floor in his way out.
Finally Mork sets out to disprove that money can't buy love. He buys Bickley a puppy, claiming it can sing and dance. Bickley unsuccessfully sets out to get the puppy to sing and dance.
To Orson, Mork describes greeting cards as something you send to a sick friend. On Ork, friends send doctors, but on earth, the sick ones go to the doctor's. Doctors on earth work out of luxury hotels called hospitals. They are so hard to get into that people ski into trees just to get in. And it's even more bizarre what earthlings would do to get into mortuaries.