Secretary #3: An old woman who got Murphy's assignments mixed up.
Secretary #2: A very nervous and jumpy man who couldn't handle the pressure.
Secretary #1: A know-it-all who told Murphy how to do her work.
It is rumored that the character of Jim Dial was based on Jim Jensen, the longtime local anchor at WCBS -TV Channel 2 in New York.
When Murphy tries to "educate" Miles on Motown, she mentions the song "I Heard it Through the Grapevine," and how it was written by The California Raisins. Following this line, the scene transition used a segment of that song
Years later, WCBS-FM in New York, the legendary oldies station, would introduce Motown songs with the soundbite of Murphy admonishing Miles, "You better brush up on your Motown! Those raisins didn't invent that song, you know!"
While Murphy is singing along to the Aretha Franklin tape, she kicks one of her shoes off the set.
Secretary #4: A woman that idolized Corky and completly ignored Murphy.
Secretary #6: A woman who only spoke a few words of english.
Secretary #7: A satanist.
The title of the episode "Nowhere to Run" is a hit song by Martha Reeves and the Vandellas. Coincidentally, when Candice Bergen hosted SNL on December 20, 1975, the musical guest was Martha Reeves.
Secretary #5: The same nervous man from the pilot episode.
Secretary #8: A woman that read Murphy's private messages out loud so the entire office heard.
You will notice that when Murphy gets home, her walls are unfinished, even though in "Murphy's Pony" a few weeks before, they were. It also seems odd that Murphy tells Eldin he has been there for three weeks since, as Christmas has passed, it has been much longer than that! This is because this was actually the second episode ever shot, even though it was the seventh to be aired. This also explains the FYI elevator doors not being painted yet.
Secretary #9: Murphy finds a note on her desk saying the secretary went to the dentist, and she is never seen in the episode.
Secretary #10: An actress acting out several roles in the office.
Secretary #12: Kyle, who worked rather slow, got Murphy's messages mixed up and did a poor job.
Secretary #11: A woman who had called in and claimed not to be able to work on a jewish holiday, but could not remember which holiday.
In this episode Murphy states she was hired 16 years ago. Phil implies he knew Murphy for the moon landing (suggesting he knew her for the 1969 Apollo 11 landing). Meaning she was working at FYI by 1973. However in the episode "The Summer of 77," it's stated that both Murphy and Frank joined FYI in 1977.
Secretary #13: A woman who had a crush on Jim.
Secretary #15: An orange-haired punker woman who spent all the time painting her nails.