PBS NewsHour

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PBS Premiered Oct 01, 2007 In Season

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Segment: Rooting Out Waste in Health Care by Taking Cue From Toyota

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Segment Summary

When the Virginia Mason Medical Center in Seattle was losing money for the first time in its history, CEO Dr. Gary Kaplan turned to an unlikely place for help: giant automaker Toyota. Health correspondent Betty Ann Bowser reports on the hospital's success in lowering costs and improving health outcomes.
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legendary people, mainstream america, long running show, explaining the universe, pondering life