Probationary Constable Chris Swadling spends a shift dealing with some of Sydney's more challenging residents. From attending a mental-health incident in Hyde Park, to a woman hearing 'voices' outside her flat and a confrontation at Central Station, he gets a no-holds- barred introduction to the reality of day to day policing. Country girl Emma Byrne also gets a shock introduction to life in Kings Cross, when her team are confronted with a bleeding woman overdosing in an alley way. Meanwhile at college, the student recruits are getting a reality check of their own. Anthony Toomey gets his first taste of dealing with a mentally ill person and Dean Engert is asked to deliver the message that every parent fears – a death knock. And for one student recruit, their policing career comes to an abrupt end.moreless