This is the first episode in where we finally get to learn about and see Worf as more than just the figure that is the first to reach for his phaser or pounce to rip the enemy's head off. We get a tiny bit of insight into his thoughts a few episodes back when he explains to Wesley his fears on the holodeck, but Heart Of Glory is the place where we actually get Worf's background story as well as get to see the internal struggle he constantly wages between his Klingon and Starfleet halves. For this reason alone this episode scores above average...but we also get a very well written episode in the last half. The suspense is well played out as the two Klingon fugitives are led to the brig; there were at least two instances where I was sure they would pounce and try their escape but was wrong. The showdown in Engineering is the final highlight of this must watch first season episode.