I found this to be a well-written episode giving an important look at the lives of Enterprise crew members I can more easily identify with. Face it - if any of us could be put into the Star Trek world, we souldn't be captains and commanders - we'd be very junior officers at best, ordinary crew members or a civilian employee like Ben (Bruce Beatty). There is little in STNG about the ordinary Joes & Josephines, so that watching the show is sometimes like watching The West Wing with the idea that it's the average American family. I'd like to have seen more episodes like this, but, coming as it did in the final season, it was way too late for the creative staff to capitalize on any positive reaction from fans to give us those episodes.
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