The Office

Season 9 Episode 12

Customer Loyalty

10
Aired Thursday 9:00 PM Jan 24, 2013 on NBC
7.9
out of 10
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58 votes

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  • THE FALL OF THE FOURTH WALL

    The Office "Customer Loyalty" Review: The Fight... and the Documentary Crew That Filmed It

    The Office has played its documentary crew trump card WAY too early, and for something that doesn't make a whole lot of sense.

  • Episode Summary

    EDIT

    Jim is forced to miss Cece's first recital after a major investor exits his company. Dwight tries to prevent Darryl from leaving the office. Nellie accidentally outs Pete and Erin. Jim is upset with Pam because of her faillure to record Cece's recital, but the argument quickly escalates into a major fight about Jim's business venture. Boom mic operator Brian enters the shot to comfort a distressed Pam.

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