The Office

Season 9 Episode 12

Customer Loyalty

10
Aired Thursday 9:00 PM Jan 24, 2013 on NBC
8.0
out of 10
User Rating
54 votes
2

EPISODE REVIEWS
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TV.com Episode Review

  • THE FALL OF THE FOURTH WALL

    The Office "Customer Loyalty" Review: The Fight... and the Documentary Crew That Filmed It

    The Office has played its documentary crew trump card WAY too early, and for something that doesn't make a whole lot of sense.

  • Episode Summary

    EDIT

    Jim is forced to miss Cece's first recital after a major investor exits his company. Dwight tries to prevent Darryl from leaving the office. Nellie accidentally outs Pete and Erin. Jim is upset with Pam because of her faillure to record Cece's recital, but the argument quickly escalates into a major fight about Jim's business venture. Boom mic operator Brian enters the shot to comfort a distressed Pam.

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    SUBMIT REVIEW
    • I watch this show for comedy not drama

      5.0
      This episode was going good until the last 5 minutes. It took a way serious turn that I was not a fan of at all. You wanna show the the crew thats fine but like i said before I watch the office to laugh not for a drama.
    • Wasn't expecting THAT.

      9.0
      Great episode. Didn't expect them to pull back the camera like that at the end. And it took less than a minute at the end of the show to introduce a new believable dynamic to the Jim-Pam story.



      We always knew the cameras were there and we now know that relationships have been formed. How much of an emotional relationship is there between the DM employees and the film crew? We may find out through Pam. Well done.moreless

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