Bill McNabb, a cappuccino machine salesman, arrives with his pregnant wife, Joanne at Juliano's Coffee Shop where Andrew is acting as temporary manager. While Bill tries to sell the "newest and best" machine to Andrew. Joanne confirm their plans to give a baby shower for friends at the coffee shop later that evening. Having overheard the discussion of babies. Monica introduces herself as a lamaze teacher and invites Joanne to attend a class. Bill and Joanne then go to a doctor's appointment and learn that their baby is going to be born with Down Syndrome. Bill immediately mentions "alternatives" to having the baby and tells Joanne not to tell anyone about the diagnosis until they decide what to do. At the baby shower, a bus boy with Down Syndrome, Taylor, breaks dishes while avoiding a small child and this prompts Bill to tell Joanne that their baby "is not a miracle" but rather "a mistake." Joanne temporarily gives in, going to a community clinic but is unable to go through with an abortion. She then continues her pregnancy alone while the angels try to convince Bill to come to reason. At Andrew's urging, Bill begins to reconcile with Joanne but is unable to accept the child. Tess tells him that perfect souls do not come in perfect bodies and that "it's not the packaging but the parenting" that will make a difference in a child's life. As Bill is servicing a cappuccino machine, Andrew contiinues to try and reson with Bill, then a kid walks in a pulls a gun and begins robbing the place. As he is exiting, Joanne enters and Bill tries to take the gun from the theif, she gets shot. At the hospital, the doctor tells Bill that Joanne may not make it and asks him to give consent to operate to save the baby. Bill is torn when Taylor reveals himself as an angel. He tells Bill that fear is worse than down Syndrome and that he should not be afraid of ruining his life by having the child or not having enough love to give. Bill signs the consent form and prays for his wife's and son. Tess soon brings his healthy son into his arms. Joanne continues to fight, eventually stabilizing and the family are united in love.moreless
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