Undercover Boss
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- 5/4/12
Catherine Monson, CEO of FASTSIGNS.
- 2/1/13For the first time on UNDERCOVER BOSS, Sara Bittorf, Chief Brand Officer of Boston Market, makes the crucial decision to terminate an employee after he makes disparaging comments about the customers. During her undercover mission, Bittorf also learns to carve whole roasted chickens and struggles to manage a busy, timed drive-thru window. (TV-14 L)moreless
- Jim Rogers, Chairman and CEO of Kampgrounds of America Inc., the world's largest system of family friendly franchised and company-owned campgrounds, with 486 locations throughout North America, faces his fears when he must zipline while undercover at a KOA site. The active Eagle Scout witnesses a staff member confronted with a difficult guest and later learns to operate a tractor to dig up an infested tree. (TV-PG)moreless
- 1/22/12
- 1/18/13Paul Damico, President of Moe's Southwest Grill, has to bite his tongue after realizing one of his restaurant supervisors is being pushy and rude to the line workers. Later, Damico works with a catering director who goes out of her way to bring in new business for the company. (TV-PG L)moreless
- 2/17/12
Featuring Rick Silva, CEO of Rally's and Checkers chain of hamburger restaurants.
- 2/24/12Bernt Bodal, CEO of American Seafoods, one of the largest seafood companies in the U.S., realizes that despite his past experience as a deckhand, he's not prepared to return to the tough work and dangers involved in a day's work on a fishing vessel.
- 5/11/13On February 7th, 2010, Undercover Boss premiered to more then 38 million viewers, making it the largest premiere in reality television history. To this day, Undercover Boss continues to touch lives across the world. Since then over 60 corporate leaders have gone undercover and have touched the lives of over 240 employees. Bosses have encountered some of the best, hard working employees and also the lazy, unappreciative employees. Over the past four seasons CEOs have learned countless lessons from their employees, from improving relationships with customers, making the internal businesses run more efficiently and improving working conditions in the field. Bosses have seen the inspiring, the hardworking and the ugly in its employees; we take a look to see what happened to the employees when the cameras stopped rolling.moreless
- 5/17/13This special episode of UNDERCOVER BOSS features updates on some of the most compelling bosses and how the undercover experience impacted them personally as well as the companies they lead. (TV-PG D, L)
- 1/4/13Lorne Abony, CEO and Chairman of Mood Media, a leading in-store media specialist that uses a mix of music, visual and scent media to help its clients communicate with consumers, faces his fear of heights when he has to climb a tall ladder to install equipment during his undercover mission. He also gets a lesson in using a soldering iron. (TV-PG)moreless
- 4/13/12
FeaturesChad Hallock, CEO and Co-founder of Budget Blinds, the largest window coverings franchise in North America.
- 2/22/13Toby Bost, CEO of O'Neill Clothing, USA, one of the largest surf wear and active lifestyle brands, is put in a difficult position when an employee's casual attitude crosses the line. Also, a stockroom worker encourages Bost to join him in doing pushups as a penalty. (TV-PG L)
- 11/2/12
- 4/27/12
Dan DiZio, CEO and Co-Founder of Philly Pretzel Factory.
- 12/7/12Steve Greenbaum, CEO and Co-Founder of PostNet, the fastest-growing design, printing, copying and shipping franchise, dons a drastic disguise for his undercover mission, where he meets a former Marine working as a packing specialist while adjusting to civilian life. Also, he encounters a family that is struggling to keep their franchise alive, and another franchise owner who vents about failed marketing attempts.moreless
- 1/29/12
- 3/8/13Andy Wirth, President and CEO of Squaw Valley and Alpine Meadows, two ski resorts located in Lake Tahoe, ventures to the top of an unsafe cliff to post warning signs while training with a ski patrol. Olympic Gold Medalist Jonny Moseley joins Wirth in a ruse to help protect his true identity in the small ski town. (TV-PG L).moreless
- 4/5/13Andy Wiederhorn, CEO of Fatburger, a "fast casual" restaurant famous for their made-to-order burgers, takes drastic measures when he learns that employees at one franchise location are facing payroll issues and working with broken equipment. (TV-PG L)
- 11/16/12
- 4/6/12
Featuring CEO and President of TaylorMade Golf Company, Mark King.
- 4/4/10President and COO of Roto-Rooter Rick L. Arquilla goes undercover in his own company and finds himself overwhelmed with emotion
- 5/3/13John Wilson, President and Chief Operating Officer of Rollins, Inc., the parent company for Orkin, North America's largest pest control provider, cleans up a major cockroach infestation and tackles swarming bees. (TV-PG L)
- 9/26/10Steve Joyce goes undercover as a maintenance worker, a desk clerk and a chamber maid in several Choice Hotels International locations.
- 3/9/12At Oriental Trading Company, selling fun is a priority. By going undercover, Sam Taylor President & CEO hopes to see that the message of selling fun is reaching his frontline employees
- 10/17/10Bryan Bedord, The CEO of Frontier Airlines, goes undercover in his own company.
- 2/21/10The CEO of 7-Eleven goes under cover and discovers that a corporate policy is not being put into effect. Later on, a delivery driver's approach to life opens the under cover boss' eyes.
- 10/3/10Great Wolf Resorts CEO Kim Schaefer finds out for herself that her resorts aren't nearly as much fun when you're on the staff rather than a guest.
- 10/31/10CEO Fernando Aguirre works undercover of his company, Chiquita Brands International.
- 2/28/10Dave Rife goes under cover in one of his White Castle restaurants. However, things don't go as easy as planned when he accidently mishandles some of the bakery equipment.
- 3/2/12
Featuring Lynne Zappone (Popeyes' Chief Talent Officer).
- 11/30/12When Stephen J. Cloobeck, Chairman and CEO of Diamond Resorts International obtains a new chain of resort properties, he goes on an undercover mission for a second time to see how the acquisition is going for the team members and from the perspective of a hotel guest.
- 4/27/13Eric Casaburi, the CEO of Retro Fitness is going undercover posing as a contestant on a reality competition show trying to win money to start his own gym. Eric started Retro Fitness because he wanted to offer a high-end gym experience to people at a low cost. Eric started offering franchises and very quickly Retro Fitness has grown to over 90 stores. In order to expand the company, Eric must learn both what works in his gym and what has been problematic. Eric wants to go undercover to make sure his employees reflect the same passion that he has for his brand.moreless
- 3/14/10Bill Carstanjen, Chief Operating Officer of Churchill Downs, goes under cover at his own racetracks. However, this proves difficult because he is afraid of horses.
- 3/6/11Cincinnati Mayor Mark Mallory goes under cover as a municipal employee.
- 12/12/10John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career. During his undercover stint, he fails his first taste test when tasked with preparing one of the company's signature hamburgers, and also panics when he thinks his cover has been blown.moreless
- 3/20/11
The MGM Grand in Las Vegas is the second-largest hotel in the world. In this episode of the work life reality series, President Scott Sibella encounters the unruly gamblers who are unsatisfied with his skills. He also faces the reality of providing topnotch customer service when the hotel's slow computer system creates problems.
moreless - 11/21/10
In the second season of this workplace reality show, Subway's Chief Development Officer, Don Fertman, goes undercover as an entry level employee to better understand the day-to-day realities of his business. The sandwich franchise is one of the world's biggest fast food restaurants, with endless combinations to learn from his employees.
moreless - 1/2/11
In the Norwegian Cruise Lines episode of Undercover Boss, CEO Kevin Sheehan goes undercover to discover how well Norwegian Cruise Lines' company policies work on board their ships. He takes on a series of tasks as a cruise line worker, including maintaining decks, serving restaurant customers and providing entertainment. Does he have what it takes to get these jobs done? What will he learn on board that he can take back to the board room?
moreless - 2/7/10This week showcases Larry O'Donnell, the President and C.O.O. of Waste Management, who will look at his company in an up-close situation.
- 3/21/10
In this episode from the first season, Chief Executive Officer Michael Rubin discovers he does not have the skills to handle the packing and shipping requirements for his own company, GSI Commerce. The billion dollar e-commerce business handles the online shipments for several top U.S. retailers, but the undercover boss soon learns that speed over caution can cause injuries in the workplace.
moreless - 11/14/10Lucky Strike Lanes CEO Steven Foster works undercover at his business and experiences life as his company's mascot---a walking bowling pin
- 3/28/10
In this episode, Joel Manby has retired from the auto industry and taken on a more relaxing job. He's the CEO of Herschend Family Entertainment. As expected, Joel goes undercover in Stone Mountain, GA to watch an impressive tour director entertain families. Joel wants to see the toll the recession has taken on his people.
moreless - 4/12/13Tony Wells, Chief Marketing and Customer Officer for The ADT Corporation, a leading provider of home security, struggles to sell their services to a recently robbed neighborhood bar. Also, he deals with a life-or-death situation when answering an emergency call at the alarm monitoring center. (TV-PG)
- 5/11/12
Focuses on the CEO of MasTec, one of the nation's largest telecommunications and energy companies.
12/11/10John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career.- 3/13/11Rich McClure, president and CEO of United Van Lines, the largest moving company, goes undercover to find out if his company really lives up to its mission.
- 2/20/11
In this episode from the second season, Denny Slagle, the Chief Executive Officer of Mack Trucks, learns the rules and rigors of working at an assembly plant for the second largest manufacturer of trucks in the world. He soon learns the day-to-day challenges and rewards of his business beyond the boardroom.
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12/5/10ABM Industries is an episode of the hit television series Undercover Boss in which ABM's CEO, Henrik Slipsager, takes an entry-level job at his company to spy on his employees. Slipsager washes windows until it's time for him to reveal his identity and tell his staff what he expects of them.
moreless- 2/14/10The CEO of the famous Hooters franchise goes under cover in the fast-paced kitchen of one of the restaurants. Not only does he struggle with his new job, but he has to step in when a manager steps out.
- 1/15/12
This episode was about the CEO of Diamond Resorts International. He flew to several of his locations in a private jet with his bodyguard and worked as a maintenance man, a front desk clerk, and in the call center. In the call center, he stopped and identified himself then went to the supervisor because he was so frustrated with the fact that the young lady was no properly trained.
moreless - 10/10/10Mike White, Chairman, President and CEO of DIRECTV learns for himself what some of his employees are willing to do at their own expense in order to keep the customers happy.
- 3/27/11
In this gross-out episode of the workplace reality series, Bill Massa, President & CEO of Synagro, goes undercover in the slimy and pungent world of waste treatment. The company takes waste from the local area and processes it into sludge fertilizer for use in nearby fields or as pellets for home gardens.
moreless - 4/11/10When the president of 1-800-Flowers works under cover, he is surprised by customers' perception of the brand; the executive must reveal his identity.
- 1/16/11Sheldon Yellen, the CEO of BELFOR, the world's largest disaster restoration company, goes undercover and becomes frustrated while struggling to hang drywall at a construction site. Also, the boss unexpectedly reveals himself while working alongside an employee.
- 11/7/10An owner of the Chicago Cubs goes undercover inside one of the most storied franchises in all of sports, only to be fried on his second day after striking out as a maintenance employee.
- 1/9/11Boss, Ronald Croatti, goes undercover at UniFirst.
- 4/10/11
In the Baja Fresh episode of Undercover Boss, CEO David Kim decides to experience the challenges endured by his employees by going to work at one of his own restaurants in disguise. Donning a fake goatee, he works at a variety of Baja Fresh outlets throughout the country, gaining particular inspiration from a general manager working at a store in Las Vegas.
moreless - 10/24/10Steve Phelps senior vice president of NASCAR goes undercover to the Daytona 500 and works in the pit crew.
- 3/13/12
The CEO of Yankee Candle Company goes undercover.
- 11/9/12
- 4/17/11
In the BrightStar Care episode of Undercover Boss, company CEO Shelly Sun impersonates a caregiver so that she can truly learn and understand the challenges faced by her own employees. Charged with taking care of four young children, Sun quickly becomes overwhelmed and ultimately has to call in reinforcements to help her.
moreless - 5/1/11In the Season 2 finale, Tim White, chancellor of the University of California, Riverside, works undercover on campus
- 12/5/10Henrik Slipsager, President and CEO of ABM Industries, one of the nation's largest facilities services contractors, offering janitorial, engineering, parking and security services for thousands of clients, takes a journey within his own corporation.
12/4/10Henrik Slipsager, President and CEO of ABM Industries, one of the nation's largest facilities services contractors, offering janitorial, engineering, parking and security services for thousands of clients, takes a journey within his own corporation.
10/16/10Bryan Bedford, Chairman of the Board, President and CEO of Frontier Airlines, goes undercover in his own company, where he "gets christened" while emptying a plane's lavatory and discovers how company-wide pay cuts are impacting his employees.
10/23/10Steve Phelps, SVP and Chief Marketing Officer for NASCAR, the #1 spectator sport in the U.S., goes undercover with one of the sport's pit crews and also struggles to keep pace working alongside a grounds crew preparing for the "Daytona 500."
Corporate execs secretly take low-level jobs within their organizations to find out how things really work and what their staffs really think of them. In the process, they learn about perceptions of their companies, the spirit of their work forces and -- maybe -- something about themselves as well.
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