Undercover Boss

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Friday 8:00 PM on CBS Premiered Feb 07, 2010 In Season

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Undercover Boss Fan Reviews (43)

7.1
out of 10
Average
260 votes
  • A Company and a Location for Review for Undercover Boss!

    1.0
    needs someone to go on Undercover Boss at the North Las Vegas, NV warehouse.

    I've been there for 5 years; seeing it change from an Outbound/Inbound Facility, to a Customer Returns Center. Things are not good, management has no idea what we workers have to deal with. They make policies without even talking to "the people who do the jobs" , we know what works and what doesn't, and all they do is to find new ways to "write us up"!

    I have 2 Bachelor's Degrees, 2 minors and Massage Therapy School, management doesn't care; They don't care HOW LONG YOU HAVE WORKED FOR THE COMPANY", NO SENIORITY!

    I have trained dozens of people, and then, I watch them get the good jobs, increase in pay, and more responsibility. To have your manager tell you they will not support me getting a Processing Assistant Tier 3 position!! I'm stuck in processing HELL, I hear others talk about "how to cheat to get the best rates. I LIVE MY LIFE BY THE "RULES", WHILE EVERYONE ELSE CHEATS!

    NO THANKSGIVING LUNCH THIS YEAR, FOR SOME IT MAY HAVE BEEN THE ONLY MEAL THAT DAY, BUT NOW, NOTHING! I'M SURE CHRISTMAS WILL BE THE SAME!

    No increase in pay for Cost of Living" I have reached the cap of pay, when:

    Rent goes up

    Utilities go up

    Food cost goes up

    Gas prices go up

    I thought that I had a way to move up; There is no one in Upper Management is not going to let that happen.

    EVER DAY FOR THE PAST YEAR I GO TO WORK TERRIFIED THAT I WILL BE LET GO! I NEED THIS JOB, I work hard everyday, I GET 3 BREAKS IN THE 10 HOUR SHIFT, 1ST BREAK 9:30AM, I GET TO GO TO THE BATHROOM; LUNCH AT 12:30 IS BATHROOM #2; THEN LAST BREAK AT 3:30 and the last BATHROOM BREAK!! I don't stop to walk around and talk to others. I'm there to work, to do a job, that I feel proud of doing.

    MORALE REALLY SUCKS AT THIS WAREHOUSE! IT'S EVERY PERSON FOR THEMSELVES-THERE IS NO TEAM WORK!

    WHEN I STARTED 5 YEARS AGO, NO ONE IN MANAGEMENT IS STILL HERE 5 YEARS LATER. There is so much more about this company that needs a lot of help, we are not happy. makes millions from our blood, sweat and tears; BUT THEY DON'T CARE HOW MANY YEARS OF DEDICATION YOU HAVE PUT IN, HOW HARD YOU WORK-THEY ONLY CARE ABOUT RATE AND MAKING US GO FASTER AND FASTER!! Please help, the Holiday Season is approaching, time for more millions of dollars to be made-We can't complain, we are all expendable.
  • Phonies, all of them

    1.0
    Another one of CBS' yeasty Reality TV shows once again proves the old adage, "The Road To Hell Is Paved With Good Intentions". Undercover Boss is a show about how CEO's of certain companies decide to be in disguise as a mere employee of their company just to see how things fare for them.



    This is by far, one of the flimsiest of premises for a Reality TV show. A rueful attempt for us to feel even the slightest concern on just how those bigwigs can relate to their wage slaves on an even keel.



    What a colossal waste of airtime.
  • Would you give your life history to a stranger

    1.0
    This show is SO fake. I don't know anyone who would open up there life and circumstances to a total stranger and new employee. It's SO OBVIOUS. Give it up. I would rate it a 0 but this site doesn't offer that option.

  • What?

    1.0
    My opinion is that there is no Boss going to give some jackleg min. wager $30000.00 or a trip to an amusement park. Whats up with this fake unreal show?
  • family dollar crock of bull

    1.0
    watched the show not how family dollar works i know have worked there for 6 years i feel the show is pre arranged and not spontanous i also feel undercover boss should go to other locations and see what really goes on underpaid workers and some very unhappy workers if they do not believe me look at family dollars face book page
  • Previews / Trailers

    1.0
    I absolutely love your show. The only thing that bothers me is that during the show you constantly give previews of what's coming up. I would really like to be surprised at the end along with the employees. It just takes away from the whole show. Thanks :)
  • this show is a crock.

    1.0
    to start with having a "new" employee followed around with a camera crew is plain silly. the object of the show is interesting. the end of the show burns my hide, giving a select few employees trips to disney land, paying off hospital bills,giving them thousands of dollars. what about the rest of the people working in the company? every one of them deserve the same treatment that these few recieve. everyone (which is a generalisation) has something going on in their lives where they need help,they all work for to better themselves which in todays economy is very hard. when they show the ceo's multi-million dollar homes with their expensive toys. why doesn't the ceo impliment changes such as taking a paycut of themselves and the upper senior staff and distributing that to their hard working employees. now that would be a show to remember and maybe even a company to work for.
  • Boston Market

    1.0
    I think it was awful that you exposed that young man that way. Either show his reckless behavior and help him rehabilitate, (because I think he was just talking fire him and don't show that part of the episode, you have possibly destroyed his working carreer for life. SHAME ON YOU
  • Oriental Trading Company

    1.0
    I just watched this company's Undercover Boss show and was appalled on how petty this CEO was at the end of the show. I know he can't please everyone , but giving the hardest, and most physical worker of his company which is a truck loader and gave him a lousy, lousy .25$ raise!!!!!!!!!! What planet does this CEO come from or maybe he just wanted to be cheap and condescending to the truck loaders who work for his company!!
  • THIS SHOW IS FULL OF CRAP!!!!

    1.0
    I can't believe how stupid this show is, A boss pretends to be an employee so him or her and a camera crew tell the employees that the new employee is taping a training video or another lie as bad and they doing the same crap over and over, after awhile most people would catch on to this so if a new employee with a camera crew came to their work they would say wait wait wait I dont believe this crap is real this is that stupid show undercover boss, I know most of these people are not that stupid they just are told to play along to get free stuff or they just want to be on TV, I know a guy that they pulled this crap at his work he had a camera crew with a new employee come there he started pointing out how this is bull crap and it was that stupid show and who that guy really is, the show told him just to play dumb, Comon people do you really think this crap is real if you watch this show and they came to your work and they did the same lie with a camera crew that you just seen on a stupid TV show over and over again wouldn't you know that it was bull crap and know it was just that stupid show or would you really be that stupid and fall for the crappy lie that they feed you even if its the same lie you just seen on that stupid show or would you just go along with it so you could be on TV like I'm sure alot of these people do or like my friend they just will tell you to play dumb so you don't spoil the story, Think about it people ask everybody you have ever known and ask them if they ever have had a new employee at their work and come in with a camera crew to do a training video or something that stupid go ahead ask anyone no one and I mean no one has ever had them had this happen but for some reason people believe this CRAP!!! on TV, If you really do believe this crap is real please send me a check made to cash or just send cash and I will sell you a brain I'll send you a fake plastic one but if you believe this show is real you wont know the difference anyway LOL I have an idea to prove how stupid this crap really is in the future if anyone has a so called new employee and they have a cam crew with them google your boss and hand them the pic and ask how stupid do you think we are then rip the stupid wig off maybe if enough people do this they will stop putting this crap on TV and pretending people are so stupid that they will fall for this crap anymore.
  • POPEYES WHAT A JOKE!!

    1.0
    I worked at the Popeye's in Tomball, Texas....sure wished they had gone there!! Poorly operated and FILTHY!! Nastiest place I have ever been employed....while all the trainees try to get answers to questions that are work related the assistant manager is too busy looking at pornography with his 'boys' to answer simple, valid questions..Leeches in the cooler with the food and managers that wont throw it away due to costs!! If they were a legit deal they would return calls from corporate as they assure they will!! THEY DON'T CARE!! UNDERCOVER BOSS used to be one show I looked forward to watching but now I feel like it is probably staged and the stores they 'visited' really don't exist!! That lady should have gone to the root of the issue and that store should've been on the list of visits made...very disappointed with the fake persona that you guys claim to be real!! SHAME ON YOU UNDERCOVER BOSS!!!

  • Undercover Boss: Nothing But a Produced Philanthropic Contest

    3.0
    I was intrigued with Undercover Boss by it's trailers at the time. But then I watched a few episodes, gave it some chances to come around, it never changed, and it's boring, biased altogether I'm completely turned off by. It's staged!! How is it so coincidental that the boss goes undercover touching those coincendental, certain minisculed hardshipped indviduals on the front line from the handful of others just as bad off within such large organizations; unless, the show's producers aren't working in unison already with voluntary corporate American CEO's of pre-selecting the cast to prop up as so wholesome?
  • Chicago Cubs

    3.0
    That was the worse episode that I have ever seen on TLC UNDERCOVER BOSS. What a bunch of cheap skates I think they could of done a better job expressing their gratitude for the employees. They did absolutely nothing for their employees..... Really swimming classes for an 8 year old, or 1000.00 for the hot dog man and letting him throw the ball. They sucked!!!!

    I saw prior episode of the Philadelphia pretzel and the CUB owners can take a class from that guy!!! DISGUSTING!!!!!!! A big boo for the Cub owners, they should of never been put on this show!!!!!!!

  • A Company and a Location for Review

    4.5
    I like the show. I like the concept. I like the idea of modeling concern, support and philanthropy. Sometimes, though, greater efficiency would speak volumes about how customers and the surrounding community are valued. Someone should look at the Safeway grocery chain. There is no consistency in the way the neighborhoods it serves are treated. Spoiled or about-to-spoil meat is moved to stores in poorer communities. With luck, a clerk might hip a customer about what to avoid. Some areas are better stocked, are cleaner and staff better trained than others. There is a training store at Georgia Avenue and Piney Branch Road in NW Washington, DC - an area where home prices are$300,000 and up. There are a lot of problems and neighborhood support is waning, especially among those with the wherewithal to go elsewhere. With Harris Teeter, Weis and Wegman's moving into the area, along with lower-cost chains like Food Lion and Aldi, the company is not responding well to competition. At the store referenced above, there are a lot of seniors in that community with no transportation and few options. It sure could use another pair of eyes and some course correction.
  • We will never see...

    4.5
    We will never see anyone from Wal-Mart on here. They really despise their workforce!
  • The Emperor Has No Clothes

    5.0
    Since the crash of 08' people do not trust corporations or Wall Street and what a nice way to show companies" have a heart" than this show. The CEO or COO go undercover to show that they are trying to see the company, from the "johnny paychecks" world view. Give me a break! All companies care about is profits, and their brand image. The Boston Market episode illustrates that brainwashed idea about brand, if I heard the director of marketing say it once; I heard it 10 more times. This show is an hour long jerk fest, to build brand recognition and to make customers think that companies A, B and C really care about them and now they care about their employees too. Wrong, companies care about your money and your willingness to return. Can't you feel the phoney sweetness when you go into some businesses? One of the largest fixed cost of a business is payroll and if they could get people to work for nothing or, better yet, get programmable androids to do the work they would be tickled pink. So please understand this, if change is what employees want, the only changes that will be made are 1. Changes that don't really cost any money and don't negatively impact the bottom line 2. Or changes that only positively affect the bottom line (like the investment made in this show and the prize
  • Popeye's CEO shows lack of genuine empathy.

    5.0
    Just watched the Popeye's episode. If this programming is in any part "real", then the boss that was showcased here demonstrated the most clueless behavior in this series lineup to date. Lynne ( the boss) followed the tried and true storyline; going undercover, working in the trenches with employees and listening to them pouring out heartfelt stories of struggles in their lives, then calling them into corporate headquarters to reveal the true identity and demonstrate the depth that they have empathized with these people. One by one she sat with the employees and recounted their exemplary work habits and threw each some form of lifeline to help them personally overcome the hardships revealed earlier. She even offered mentoring and subsequent promotion to a trainer position, for a young man who had shared his opinion of corporate clowns. When she got to the maintenance guy that went way above and beyond on the job, even purchasing the proper cleaning supplies on his own, the guy that shared his experience of being left homeless by hurricane offered to make a church donation in his name, thank him for his service and send him on his way. Really, not even some simple compensation for the supplies he has been purchasing. I think she played to the cameras ok, but does not truly seem to get it. Corporate clown?







  • this show is awsome!

    7.0
    I really like this show. It makes me think about my job at Taco Bell and how we really need the CEO to be undercover there. I just don't know how to find out how to get them to do the show and everything.
  • Squaw Valley. Nice of the wife of the CEO

    7.5
    Watching Undercover boss, Squaw Valley. Nice of the wife of the CEO to slam the workers that he might have to "dumb it down" when working with his employees. It's amazing week after week how out of touch mgt is with there employees. The wife needs a good slap of what working is really about instead of being some spoiled wife of a rich guy. To funny.
  • We have an idea for Undercover Boss

    8.0
    How do we get an idea to the Undercover Boss show? We have an idea that they may want to review.
  • how can i nominate a company?

    8.0
    personally i like the show and concept, however sending in the CEO sometimes isnt the BEST idea, i do think that someone in the corporate offices should work on the ground floor. i work for Pizza Ranch the store owner is failing and corporate seems to not care where there are employees working hard up here to pull our boss' head out of his rear about the place. we need some intervention from the higher ups and just see why we are failing.

    how can i nominate Pizza Ranch to go undercover?
  • Every Boss should become an Undercover Boss!

    8.0
    Although I've had a few reservations about this show, as far as the set up, and follow through, I do enjoy watching.

    Why I like this show:

    1. It is fun to get a brief behind the scenes look at companies / businesses most of us probably take for granted.

    2. Seeing a bigwig, go through the paces of a "regular" day to day job can be quite entertaining.

    3. It is nice, hearing a boss express appreciation for his/her employees and seeing average people rewarded in some (usually meaningful) way for the work that they do, everyday.

    What I hope is that the companies that participate, truly work towards bettering the work conditions of their employees, and follow through on the promises they make.
  • will never stop and shop on this show

    8.5
    they don't think about their employees
  • Website to nominate businesses

    8.5
    I would love you to have spirit air lines on this show. It truly is the poorest run business in America! Add a web site to your site so we can nominate businesses!
  • Does your boss do this?!

    8.5
    I enjoy this show... being an entrepeneur, a business manager, a successful company is definitely not easy. This show takes you into a company's lifestyle and lets you experience challenges and success with employees as they school their managers or vice versa on the job. This show is a hit in my book... I learned what it takes to value your coworkers and what you need to know to keep ideas fresh in your company. Perfect show for business majors and supply chain management majors!
  • Cinnabon Inc.

    9.5
    I loved the episode. I just want Miguel to know that he has been told the biggest lie of all time, that all men have been told generation after generation. A REAL MAN DOES CRY, MIGUEL. We women love to see a man with emotions. It's okay that you cried, it showed me a real man. Get that BIG LIE out of your head.
  • A boss goes undercover to discover what his employees do and what they think. In the process he discovers much about himself and his management policies...and it all ends well.

    9.5
    This show is now on my "must see" list for its insightful story telling regarding workers and management. In this first show, Larry O'Donnell, the C.O.O. of Waste Management, spent seven days under cover at different sites around the country and worked with front-line workers at each of them. The workers were told they were filming segments for a "new employee" video and had no idea they were actually training their boss of all bosses!

    Mr. O'Donnell learned how to separate cardboard from the never-ending paper waste stream on a conveyer belt, pick up and bag paper on a windy hillside, weigh in trucks, keep office and personnel records, clean porta-potties, and dump trash into a garbage truck. Hard work, for all.

    But O'Donnell's work didn't stop there. He went on to examine, and vow to change, those management policies that impacted negatively on his employees. It was fascinating to see how the reality of his policies affected him, and inspiring to see the changes he made.

    Towards the end of the show, each featured employee met privately with Mr. O'Donnell at Waste Mangement Corporate Headquarters. There they learned his true identity and how much he appreciated learning from/with them. His appreciation extended to prmotions and some management policy changes.

    I was particularly pleased to see that at the end of the show a synopsis was run regarding what each employee was currently doing.

    Bottom line, the show gives me hope that we can have a working relationship between people, whether they be in labor or management, as long as there is respect on both sides. And to this reviewer, this show takes a giant step in that direction.

    Hats off to CBS for another winner!
  • Great show which is real heart warming TV. Watching this show makes me glad to be a DIRECTV subscriber

    9.5
    This episode shows what is required for setting up DIRECTV. Having lived in UK I had SKY satellite tv and they have a similar system except they also use call centers in India. Directv is a great company and has some great packages. Nice to see a call center in America. The episode also highlighted how important television is to people. Great show showing what happens behind the scenes.

    Excellent family entertainment-see "real life" workers training a new employee who turns out to be the CEO of the company and makes changes to all the lives he touched from the information they gathered while be uncover.
  • A show that is inspirational and has a deliberate business purpose.

    9.5
    Breaking old and bad patterns is personal and that is what reaches out to me in every episode. When the boss declares his intent to go undercover, he knows he will discover some new things and need to make some necessary decisions. To the bosses' surprise, the experience goes far beyond. Making a commitment to unlearning old behavior is much of what drives success in any economy. Creating a connection between management and staff is priceless. Bottom line: Start making changes now. Life is not a dress rehearsal. Many thanks to the staff for bringing this program to television. I learn from and applaud every episode. Whether the boss is a man, a woman, black or white, we all understand the importance of what the boss is discovering.
  • Excellent family entertainment-see "real life" workers training a new employee, who unbeknowing to them, is the CEO of the company...who in turn, makes changes for the better once he has "walked" in their shoes.

    9.5
    Really enjoyed the show. The CEO shows real life emotions, drills his employees to get "real life" situations and their feelings "out in the open". The employees that were fortunate enough to be on the program are TRUE HEROES in my opinion. These people ARE the majority of workers out in the field..and never get noticed. Its about time!
    Although, from a Management and Business Level, its sad that it takes the CEO to go "undercover" to spy on his employees, management team, etc to find out what peopel REALLY THINK about their jobs. I suggest he fire all of his upper management and get some new blood in there. Ones that are not afraid to change things with the times. They are the ones who should be out in the field "probing" the managers and front line workers as well as their customer base to find out what problems are facing them and what is being done to correct them. The CEO has more demands on him/her and should be able to trust his Upper Management to find and resolve these conflicts and lack of leadership.
    Promoting the lady that was wearing a hundred different hats on her job is NOT that uncommon. I wish MORE managers would recognize the work that their workers are doing. Managers...listen to your people!
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