Undercover Boss - Season 4
Sunday 8:00 PM on CBS Premiered Feb 07, 2010 Between Seasons
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5/17/13This special episode of UNDERCOVER BOSS features updates on some of the most compelling bosses and how the undercover experience impacted them personally as well as the companies they lead. (TV-PG D, L)
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5/11/13On February 7th, 2010, Undercover Boss premiered to more then 38 million viewers, making it the largest premiere in reality television history. To this day, Undercover Boss continues to touch lives across the world. Since then over 60 corporate leaders have gone undercover and have touched the lives of over 240 employees. Bosses have encountered some of the best, hard working employees and also the lazy, unappreciative employees. Over the past four seasons CEOs have learned countless lessons from their employees, from improving relationships with customers, making the internal businesses run more efficiently and improving working conditions in the field. Bosses have seen the inspiring, the hardworking and the ugly in its employees; we take a look to see what happened to the employees when the cameras stopped rolling.moreless
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5/3/13John Wilson, President and Chief Operating Officer of Rollins, Inc., the parent company for Orkin, North America's largest pest control provider, cleans up a major cockroach infestation and tackles swarming bees. (TV-PG L)
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4/27/13Eric Casaburi, the CEO of Retro Fitness is going undercover posing as a contestant on a reality competition show trying to win money to start his own gym. Eric started Retro Fitness because he wanted to offer a high-end gym experience to people at a low cost. Eric started offering franchises and very quickly Retro Fitness has grown to over 90 stores. In order to expand the company, Eric must learn both what works in his gym and what has been problematic. Eric wants to go undercover to make sure his employees reflect the same passion that he has for his brand.moreless
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4/12/13Tony Wells, Chief Marketing and Customer Officer for The ADT Corporation, a leading provider of home security, struggles to sell their services to a recently robbed neighborhood bar. Also, he deals with a life-or-death situation when answering an emergency call at the alarm monitoring center. (TV-PG)
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4/5/13Andy Wiederhorn, CEO of Fatburger, a "fast casual" restaurant famous for their made-to-order burgers, takes drastic measures when he learns that employees at one franchise location are facing payroll issues and working with broken equipment. (TV-PG L)
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3/8/13Andy Wirth, President and CEO of Squaw Valley and Alpine Meadows, two ski resorts located in Lake Tahoe, ventures to the top of an unsafe cliff to post warning signs while training with a ski patrol. Olympic Gold Medalist Jonny Moseley joins Wirth in a ruse to help protect his true identity in the small ski town. (TV-PG L).moreless
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2/22/13Toby Bost, CEO of O'Neill Clothing, USA, one of the largest surf wear and active lifestyle brands, is put in a difficult position when an employee's casual attitude crosses the line. Also, a stockroom worker encourages Bost to join him in doing pushups as a penalty. (TV-PG L)
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2/1/13For the first time on UNDERCOVER BOSS, Sara Bittorf, Chief Brand Officer of Boston Market, makes the crucial decision to terminate an employee after he makes disparaging comments about the customers. During her undercover mission, Bittorf also learns to carve whole roasted chickens and struggles to manage a busy, timed drive-thru window. (TV-14 L)moreless
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1/18/13Paul Damico, President of Moe's Southwest Grill, has to bite his tongue after realizing one of his restaurant supervisors is being pushy and rude to the line workers. Later, Damico works with a catering director who goes out of her way to bring in new business for the company. (TV-PG L)moreless
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Jim Rogers, Chairman and CEO of Kampgrounds of America Inc., the world's largest system of family friendly franchised and company-owned campgrounds, with 486 locations throughout North America, faces his fears when he must zipline while undercover at a KOA site. The active Eagle Scout witnesses a staff member confronted with a difficult guest and later learns to operate a tractor to dig up an infested tree. (TV-PG)moreless
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1/4/13Lorne Abony, CEO and Chairman of Mood Media, a leading in-store media specialist that uses a mix of music, visual and scent media to help its clients communicate with consumers, faces his fear of heights when he has to climb a tall ladder to install equipment during his undercover mission. He also gets a lesson in using a soldering iron. (TV-PG)moreless
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12/7/12Steve Greenbaum, CEO and Co-Founder of PostNet, the fastest-growing design, printing, copying and shipping franchise, dons a drastic disguise for his undercover mission, where he meets a former Marine working as a packing specialist while adjusting to civilian life. Also, he encounters a family that is struggling to keep their franchise alive, and another franchise owner who vents about failed marketing attempts.moreless
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11/30/12When Stephen J. Cloobeck, Chairman and CEO of Diamond Resorts International obtains a new chain of resort properties, he goes on an undercover mission for a second time to see how the acquisition is going for the team members and from the perspective of a hotel guest.
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11/16/12
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11/9/12
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11/2/12
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