Undercover Boss

In the BrightStar Care episode of Undercover Boss, company CEO Shelly Sun impersonates a caregiver so that she can truly learn and understand the challenges faced by her own employees. Charged with taking care of four young children, Sun quickly becomes overwhelmed and ultimately has to call in reinforcements to help her.

In the Baja Fresh episode of Undercover Boss, CEO David Kim decides to experience the challenges endured by his employees by going to work at one of his own restaurants in disguise. Donning a fake goatee, he works at a variety of Baja Fresh outlets throughout the country, gaining particular inspiration from a general manager working at a store in Las Vegas.

In this gross-out episode of the workplace reality series, Bill Massa, President & CEO of Synagro, goes undercover in the slimy and pungent world of waste treatment. The company takes waste from the local area and processes it into sludge fertilizer for use in nearby fields or as pellets for home gardens.

The MGM Grand in Las Vegas is the second-largest hotel in the world. In this episode of the work life reality series, President Scott Sibella encounters the unruly gamblers who are unsatisfied with his skills. He also faces the reality of providing topnotch customer service when the hotel's slow computer system creates problems.

In this episode from the second season, Denny Slagle, the Chief Executive Officer of Mack Trucks, learns the rules and rigors of working at an assembly plant for the second largest manufacturer of trucks in the world. He soon learns the day-to-day challenges and rewards of his business beyond the boardroom.

In the Norwegian Cruise Lines episode of Undercover Boss, CEO Kevin Sheehan goes undercover to discover how well Norwegian Cruise Lines' company policies work on board their ships. He takes on a series of tasks as a cruise line worker, including maintaining decks, serving restaurant customers and providing entertainment. Does he have what it takes to get these jobs done? What will he learn on board that he can take back to the board room?

In the second season of this workplace reality show, Subway's Chief Development Officer, Don Fertman, goes undercover as an entry level employee to better understand the day-to-day realities of his business. The sandwich franchise is one of the world's biggest fast food restaurants, with endless combinations to learn from his employees.

In this episode, Joel Manby has retired from the auto industry and taken on a more relaxing job. He's the CEO of Herschend Family Entertainment. As expected, Joel goes undercover in Stone Mountain, GA to watch an impressive tour director entertain families. Joel wants to see the toll the recession has taken on his people.

In this episode from the first season, Chief Executive Officer Michael Rubin discovers he does not have the skills to handle the packing and shipping requirements for his own company, GSI Commerce. The billion dollar e-commerce business handles the online shipments for several top U.S. retailers, but the undercover boss soon learns that speed over caution can cause injuries in the workplace.