Undercover Boss

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Friday 8:00 PM on CBS Premiered Feb 07, 2010 In Season

Clip: Bonus Scene: Chloe (DIRECTV) (0:29)

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Clip Summary

Customer service representative Chloe gives undercover boss 'Tom' some advice about how to talk to customers on the phone
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Reality

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behind the scenes at ____, candid camera, mainstream america, undercover reports, inspiring stories