Sydney we meet in the begining of the show is one shy girl who blames herself for her fathers and sisters death. She works in phone company and she have no friends but Duncan, who she knew since forever and who is the only person she can trust. As for Duncan, he is lost and absolute adorable. In pilot episode, we are also introduced to Dr. Morgan, VR expert.
I just love seeing Sydney developing in this episode after realising what she can do.
And I absolutely loved when Kravitz cleaned her car. It was totally hilarious moment.
As I said: great begining. After watching the pilot episode you'll just feel that you must keep watching VR5. I know I did.