Mr. Carlson: Well, Herb, what do you think? What we have here is an ad for Soul Suds Shampoo, a shampoo that's exclusively marketed to the hip black customer. Am I right?
Herb: Yes, sir.
Mr. Carlson: Then why are we looking at a picture of this really idiotic-looking white man?
Herb: (into the phone) You call yourselves printers? There were fifty photos of a black guy in a tuxedo holding a bottle of shampoo, and one photo of a white guy barbecuing, and you used the white guy! ... I don't care which photo I marked. I made the mistake and you people were supposed to catch it, that's what I pay you for. Don't you remember? I screw up everything! You should know that if it comes from me, it's wrong!