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Hello! Just wanted to give you a heads up that our offices will be closed on Monday (2/20) in observance of Presidents Day. image source If you also have Monday off, I hope you have an amazing long weekend! See you Tuesday!

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Story
Feb 02, 2017
My TV Listings and Newsletters, oh my!
Hello,

We recently made a small change to how the My TV Listings and Email Newsletters work, so I wanted to clear a few things up!

My TV Listings
In order to see data on your My TV listings widget that appears around the website (and on your lists), please head to the TV.com Listings page, enter your zip code and cable provider, and click SUBMIT.


This does have to be a US zip and cable provider. If you are not located in the US, you will have to enter a US zip and cable provider to get data in the My TV Listings section. We understand this is not ideal, but our listings page has always been US only. We'll continue to look for ways to improve how this works for International listings.

Email Newsletters
In order to receive these emails, please head to the SETTINGS tab ...
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staff
Story
Jan 17, 2017
Known Issue: Blank My TV Listings
**Update 1/19 10AM: This issue is now resolved. If you are still having problems, please let me know!**

Hello,

We are aware that the My TV Listings widget is appearing blank:

We are working on a fix now. We will update this post when we have more information to share.

Additionally, if you were missing Primetime emails or received emails that said NaN:NaN only, that issue is now fixed!

Thanks!
staff
Story
Jan 12, 2017
*RESOLVED* Known Issue with Listings Grid
Update 11:00 AM 1/12: This issue is now resolved.

Hello,

There is an issue with the listings grid that is causing many of the previews to not pop up properly. It looks like this:

We are aware of this issue, and are working on a resolution. Stay tuned here for updates!
staff
Story
Jan 13, 2017
Office Closures on Monday for Martin Luther King Jr. Day
Hello!

I just wanted to give you a heads up that our offices will be closed on Monday (1/16) in observance of Martin Luther King Jr. Day.

We will be back in the office on Tuesday (1/17) and will answer all PMs, comments, emails, etc at that time.

Thanks!
staff
Story
Dec 21, 2016
Office Closures for the Upcoming Holidays (12/23 - 1/2)
If you celebrate them, we want to wish you a VERY HAPPY HOLIDAYS! We are so thankful for our users, and hope you have amazing times with friends, family, and loved ones this upcoming week.



Our offices will be closed from Friday (12/23) to Monday (1/2) for the holidays. We will be back in the office on Tuesday (1/3) to answer all your emails, PMs, and comments.

If you need urgent assistance during that time, please reach out to us at support[at]tv[dot]com.

Thanks for everything you do! I'll see you in 2017!
staff
Story
Dec 14, 2016
New Communities Before the Holidays!
Hello!

We've added a few new communities to TV.com as per your requests! Please see below for the list of new communities, and check out our Community Leaderboard for the full list!
New Communities:

If you have any suggestions for Community Titles, let me know!
staff
Story
Dec 15, 2016
Two Cast & Crew Tool Updates for Today!
Hello,

We have two updates for the Cast & Crew tool this afternoon!

1. We've fixed the issue that was preventing names from being searchable unless you used lower case letters. Searching is back to normal!

2. We've added a bunch more ROLES to the crew section, as per your requests. Go check them out!

These updates are both live now. Please let me know if you have any questions or concerns!
staff
Story
Dec 15, 2016
Update on Community Post Images
Hello!

An update on community post images this morning. The issue that was preventing your profile pictures from appearing in the community feed is fixed! You should be seeing your profile images on the community feed again.



That being said, we are still working on resolving the issue preventing them from appearing in the Top Members section. I'll update this post when that's fixed!
Thanks!
staff
Discussion
Dec 08, 2016
*RESOLVED* Known Issues with TV.com
Update 9:30am 12/9: These issues have been resolved. If you are still seeing site weirdness, do let me know!
Hello,
Starting yesterday, we started having some problems that caused parts of the site to not work properly. For example, I had to post this as a discussion, since I was unable to add an image to my post. Unfortunately, I was unable to post yesterday to let you all know due to the issues. If you see any weirdness at all, this is why.

We are working on it, and have already made some fixes (which is what is allowing me to post now!). We will continue to work on it as long as needed to get the site stable again. I will update this post when things should be looking clear.

For now, feel free to use the site, but if you see anything strange or weird ...
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