Forums: TV.com General User Support: Can't log in to my existing account even rigth after reseting password!

 
  • Avatar of adelinhabraga

    adelinhabraga

    [1]Oct 6, 2011
    • member since: 09/29/11
    • level: 1
    • rank: Weatherman
    • posts: 2

    Hello! I'm a long time user of TV.com and, forquite a few days now, neither my username (ninhatotal) nor my email (ninhatotal@yahoo.com.br) are working. When I tried the "Forgot your password" option, the site recognized this very email address, let me reset the password but, when I tried to enter both informations to sign in, it wouldn't let me!I set up a new account but don't want to lose the old one! Please, canTV.com give me a solution?

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  • Avatar of skeeter291

    skeeter291

    [2]Oct 9, 2011
    • member since: 06/15/05
    • level: 60
    • rank: Grape Ape
    • posts: 1,313
    It looks like you posted in This Thread as well. There is a post from etong87 (tv.com staff) that they are working on this. I have not had a problem using just my user name and password today. I have never used my email address to log in just my user name. It could also be a problem with the browser that you are using. I'm using Firefox 7 and IE8 without any problems today. I hope this helps.

    Scott-
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