As we're in the midst of revamping our user profile pages, users may experience issues with being unable to change their preferences. Please know that this issue is temporary and we'll update when this issue has been addressed. Thanks!
I can't change my profile banner, icon and avatar, keep getting:
Error encountered authenticating the CDN storage.
even though I saved it for web in Photoshop. Annoyingas hell. Any help, please?
Is this revamping still going? I seem to be unable to make any of the preferences I make, stick. I've tried to add a profile pic with no result, write a little summary thing about myself, and changed other preferences, but they all disappear straight away.
This exact thing has been happening to me every time I try to update anything regarding my profile for the last month, and half of the time I get an error message while trying to view my profile screen...any updates on why this is still happening months later?Edited on 02/12/2013 10:50am
Edited 2 total times.
I would like to direct you to our most recent blog posts about our new profiles. You should see improvements:
If you ever have any questions or concerns, the best course of action is to PM me so staff can help!
I don't know if this is the right place to ask so here it goes
A list has disappeared. I called it Comedy and it had many sitcoms in it. It was my largest list
The thing is I don't know how to delete a list even if I wanted to so I don't think I deleted it myself
- I've recently wanted to become more active in this website like I was in the past, so I thought about changing my icon and signature. When I tried to change my icon, it uploaded and I clicked save, but then it reverted back to my old one when I went to a new page. Tried again, same result. Once more with a different pic, this time a .jpg instead of a .png and it still didn't take.
Not sure if this is the right place to ask but, any ideas on why?
- I have uploaded an image for my profile and although it is visible when you are in my profile or when I am leaving comments on the communities, it is like I haven't uploaded a picture when I am reviewing shows and episodes, it's blank. Is there anyone else with this problem?
I've got the same problem, I uploaded a new image a week or so ago, it shows on my profile page but on all my comments/reviews it still shows the old image. I can't even log in to change my profile anymore to see if I can see what the problem is. my site login still works fine, but it asks me to log in again when I try to go into my profile settings, and this login doesn't work.
ETA: My old image is also showing here on the forumEdited on 10/15/2013 5:56pm
Hi everyone, there seems to be a problem with my profile on tv.com. I can't submit any reviews anymore it's been four days. Can anyone tell me if they have the same trouble or help me resolve it? Thanks