Forums: TV.com Technical Support Board: Level Points Delayed/Not Awarded? Visible Glitches?

 
  • Avatar of DBizTV

    DBizTV

    [1]Apr 28, 2009
    • member since: 02/14/07
    • level: 43
    • rank: K.I.T.T
    • posts: 638

    It's kinda late in the day and I've seen no points awarded for yesterday. With at least 18 approved subs yesterday (Monday, April 27th), I should have more than the same 73% I had. Has anyone else noticed this? Perhaps we're just delayed? (and yes, I tried the opening/closing Preferences trick)

    Also, does anyone know who to report visible "glitches" to that the editor can't fix/delete (retired editors appearing 2 or 3 times, quotes/notes with broken "edit" buttons, etc)?

    Edited on 04/28/2009 1:40pm
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  • Avatar of bowling255

    bowling255

    [2]Apr 28, 2009
    • member since: 04/27/05
    • level: 66
    • rank: Hollywood Square
    • posts: 2,024
    I also did not get an level update
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  • Avatar of Mac-Ale

    Mac-Ale

    [3]Apr 28, 2009
    • member since: 09/12/06
    • level: 60
    • rank: Grape Ape
    • posts: 5,765
    Probably just a tech glitch based on tech staff working on the site. But I can still wish for a time when the levels are gone from the site, editors actually know the shows they acquire, and no one misses editors that need level "payment" to add data to a database. Like most of the internet. Just a dream, but it would be great to have editors who care about unique data rather than their "high school" level or if they have "crowns" on program guides.
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  • Avatar of DBizTV

    DBizTV

    [4]Apr 29, 2009
    • member since: 02/14/07
    • level: 43
    • rank: K.I.T.T
    • posts: 638

    Mac-Ale wrote:
    Probably just a tech glitch based on tech staff working on the site. But I can still wish for a time when the levels are gone from the site, editors actually know the shows they acquire, and no one misses editors that need level "payment" to add data to a database. Like most of the internet. Just a dream, but it would be great to have editors who care about unique data rather than their "high school" level or if they have "crowns" on program guides.

    I work on my guides, as I'm doing today. But when something isn't working properly, it needs to be reported. I saw you post the last time levels went wacko - like on Dec. 20, 2008 when you posted "I went down 2% today." Maybe instead of making snide remarks you might have said something informative about how I can get these display glitches fixed, or is that too "high school" in your "judgment"? Again, if there is a new glitch, the staff has tools to fix it, like they did last time - once it was reported - and this is where I've been told to report such things, Sir.

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  • Avatar of Mac-Ale

    Mac-Ale

    [5]Apr 29, 2009
    • member since: 09/12/06
    • level: 60
    • rank: Grape Ape
    • posts: 5,765
    DBizTV wrote:
    I work on my guides, as I'm doing today. But when something isn't working properly, it needs to be reported. I saw you post the last time levels went wacko - like on Dec. 20, 2008 when you posted "I went down 2% today." Maybe instead of making snide remarks you might have said something informative about how I can get these display glitches fixed, or is that too "high school" in your "judgment"? Again, if there is a new glitch, the staff has tools to fix it, like they did last time - once it was reported - and this is where I've been told to report such things, Sir.

    The site would actually work better if staff allocated resources to display problems and discarded the overly complex level system completely. Less would have to be cached and a whole new world of members who like to work on data rather than their levels would open up.

    Interestingly, for all the outrage over any of the new site display issues, the longest threads in TV.com history are people winging about the "levels not running properly"...seems easy, get rid of them.
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  • Avatar of pikastatic100

    pikastatic100

    [6]Apr 29, 2009
    • member since: 09/12/08
    • level: 48
    • rank: Conehead
    • posts: 7,112
    I also didn't move from Level 36, 54% yesterday. And I just changed my Preferences now which at this time would've triggered the update early, but I'm still stuck at Level 36, 54%...
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  • Avatar of a4lyon

    a4lyon

    [7]Apr 29, 2009
    • member since: 02/21/09
    • level: 12
    • rank: Evil Bert
    • posts: 337
    Mine didn't change yesterday, and it doesn't look like it's working this morning either.
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  • Avatar of DBizTV

    DBizTV

    [8]Apr 29, 2009
    • member since: 02/14/07
    • level: 43
    • rank: K.I.T.T
    • posts: 638

    Yes, you guys and gals are right! It appears that nothing has changed today either. Hmmm. Hopefully we'll get some sort of official pronouncement today. I know Jaxie is on vacation (Enjoy!), but I'm sure Nilla or Danmod or someone is checking on it and will let us know when they can.

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  • Avatar of maritimer00

    maritimer00

    [9]Apr 29, 2009
    • member since: 06/07/05
    • level: 70
    • rank: Movin' On Up
    • posts: 4,825
    No update for me as well the last two days but it's probably a glitch. The good thing is that the missing updates can be caught up on with the current system and not disappear like the old days....knock on virtual wood...
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  • Avatar of laurameyer

    laurameyer

    [10]Apr 29, 2009
    • member since: 04/23/05
    • level: 57
    • rank: Mr Biggles
    • posts: 4,020
    I need a level update.
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  • Avatar of cactusjack39

    cactusjack39

    [11]Apr 29, 2009
    • member since: 11/01/08
    • level: 30
    • rank: Anchorman
    • posts: 1,673
    So do I.
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  • Avatar of skeeter291

    skeeter291

    [12]Apr 29, 2009
    • member since: 06/15/05
    • level: 59
    • rank: E-Company
    • posts: 3,448
    Same with me. No level update for the past 2 days.
    Scott-
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  • Avatar of angelandspike

    angelandspike

    [13]Apr 29, 2009
    • member since: 07/04/05
    • level: 66
    • rank: Hollywood Square
    • posts: 20,840
    I haven't received a level update in two days either.
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  • Avatar of nilla_chelle01

    nilla_chelle01

    [14]Apr 29, 2009
    • member since: 08/27/07
    • level: 53
    • rank: Commander in Chief
    • posts: 1,767
    Oops, I replied to the other thread on this topic by mistake. Will bring it to Dev's attention.
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  • Avatar of angelandspike

    angelandspike

    [15]Apr 29, 2009
    • member since: 07/04/05
    • level: 66
    • rank: Hollywood Square
    • posts: 20,840
    Thanks nilla.
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  • Avatar of zepherous35

    zepherous35

    [16]Apr 29, 2009
    • member since: 10/10/08
    • level: 26
    • rank: Bow Flex
    • posts: 4,650

    I also have not had a level update in about 3-4 days.

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  • Avatar of DBizTV

    DBizTV

    [17]Apr 29, 2009
    • member since: 02/14/07
    • level: 43
    • rank: K.I.T.T
    • posts: 638
    Thanks for checking on this, Nilla - and for everything you do for us.
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  • Avatar of skeeter291

    skeeter291

    [18]Apr 29, 2009
    • member since: 06/15/05
    • level: 59
    • rank: E-Company
    • posts: 3,448
    Thanks for looking into this for us Nilla.
    Scott-
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  • Avatar of cactusjack39

    cactusjack39

    [19]Apr 29, 2009
    • member since: 11/01/08
    • level: 30
    • rank: Anchorman
    • posts: 1,673
    Thank you Nilla.
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  • Avatar of pikastatic100

    pikastatic100

    [20]Apr 30, 2009
    • member since: 09/12/08
    • level: 48
    • rank: Conehead
    • posts: 7,112
    Thanks for that, Nilla.
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