TV.com

This is a common glitch and will fix itself shortly after it happens. Please do NOT make a topic about it unless it remains at 0 or 1 with 0% for more than a few hours.

Workaround

When the level returns to "0" you can perform this work around, to "reload and refresh" your profile which usually will restore the correct level allowing you access to the site and its features:

Simply open your "Prefs"
Click "Save Changes"
Close the "Prefs"
"Refresh" the page.