duplo

Season 2007 Episode 06.15.07

Whole Foods

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After work yesterday I tagged along with Zach and Courtney while they did a little grocery shopping at the Whole Foods in Union Square. They have a really elaborate system for managing the lines. There is a massive bay of check out counters, each with it's own illuminated number above it. Rather then lining up at a a specific counter, you pick a color coded line to wait in. Then this big TV assigns the next available counter to each row in turn. The lit sign at the available counter blinks so that you can find it easily when you are called up. Does this make any sense? Maybe I'm the only one who hasn't seen something like this before. It made me a feel a bit like livestock, but it's really pretty clever. There were at least 10 billion people there so they definitely needed to get creative with line management.moreless

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